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19 Cards in this Set

  • Front
  • Back
Strategic Planning
The process of developing and maintaining a strategic fit between the organization’s goals and capabilities and its changing marketing opportunities
Mission Statement
Statement of the organization’s purpose; what it wants to accomplish in the larger environment
Coordinating Functional Strategies (5)
1. Market Penetration
2. Market Development
3. Product Development
4. Diversification
5. Downsizing
Market Penetration
Making more sales to current customers without changing the product
Market Development
Identifying and developing new markets for current company products
Product Development
Offering modified or new products to current markets
Diversification
Starting up or buying businesses outside a company’s current products and markets
Downsizing
Reducing the business portfolio by eliminating products or business units that are not profitable or that no longer fit the company’s overall strategy
Value Delivery Network
The network made up of the company, suppliers, distributors, and customers who “partner” with each other to improve the performance of the entire system
Marketing Strategy
The marketing logic by which the business unit hopes to achieve its marketing objectives
Market Segmentation
Dividing a market into distinct groups of buyers who have distinct needs, characteristics, or behaviors and who might require separate programs or marketing programs
Market Segment
A group of consumers who respond in a similar way to a given set of marketing efforts
Target Marketing
The process of evaluating each market segment’s attractiveness and selecting one or more segments to enter
Market Positioning
Arranging for a product to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers
Marketing Mix
The set of controllable tactical marketing tools – product, price, place, and promotion – that the firm blends to produce the response it wants in the target market
The 4 C's
From the Buyer's view
1. Customer Solution (product)
2. Convenience (place)
3. Customer Cost (price)
4. Communication (promotion)
SWOT Analysis
Evaluation of the company’s strengths, weaknesses, opportunities, and threats (figure 2.7 on bottom of page 54)
Market Implementation
The process that turns marketing plans into marketing actions in order to accomplish strategic marketing objectives; addresses the who, where, when, and how of marketing activities
Market Control
The process of measuring and evaluating the results of marketing strategies and plans, and taking corrective action to ensure that objectives are achieved