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44 Cards in this Set

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Five best practices of startup marketing
1. Bottom-up mindset

2. Finding good ideas


3. Leveraging leverage


4. Think big and act big


5. Launching tactics

Four step ideation process step 1
Selecting a problem area: Broad & opportunistic vs. narrow and focused.

Four keys to finding big ideas

Four step ideation process step 2
Exploring a specific problem: uncovering how consumers measure value. Laddering methods
Four step ideation process step 3
Propose and test alternative product ideas: Measure the WOW! factor. 6 colored thinking hats.
Four step ideation process step 4
Perfect the top product idea: Sharpen the product angle
Key to bottom-up mindset
Identifying a differentiating tactic, and then marshaling all of your resources around it.
A bottom up mindset...
(1) focuses on making the most of what you have, (2) goes where the money is, that is attacks an existing market where customers are already spending lots of dollars, (3) quickly adjusts the competitive angle in a way that makes competitors irrelevant, and (4) transforms a winning marketing tactic into a long-term successful business strategy.
Situation statement
Helps define your competitive angle. It is in the form: [target] wants/needs [benefits], but [hurdle]. Example of Little Caesars
Startup marketers DO ask
What do I have that I can use and how will it make my competitors irrelevant?

Example: Stoneyfield Farms Organic Yogurt, Have-a-cow program

Startup R&D
Rip off and Duplicate, Refine and Design.

Make tweaks to current products. Example: 5 hour energy

Oyster entrepreneurs
Broad focus, look for associated pain points in bigger markets and popular products with no particular category in mind. Grab opportunities as they come by. Example: mouse pads, phone cases
Eagle entrepreneurs
Narrow focus in one industry, leveraging their expertise or passion in a specific product category or industry
White hat
Facts about the product, service, or people who might use it
Red hat
Emotional, gut reaction to the product or service
Black Hat
Perceived shortcomings or objections to the product or service
Yellow hat
Perceived benefits or positive support for the product or service
Green hat
Ideas for improving the product or service
Blue hat
Summarizing the process or lessons learned and takeaways
What is creativity?
Creativity is tweaking something familiarin a new way, new combination, or taking something to a new usage situation
How to sharpen the competitive angle (5 ways)
Unique Product Claim

Need to Believe


Dominate Situations


Reason to Believe


Quantifiable Support

Unique Product Claim
How is the product distinctly different, better at solving problems, and more memorable than its closest competitor?
Need to Believe
How large is the total addressable market? Is the need large enough that massive numbers of people are queued up to buy?
Dominate Situations
Which usage situations or buying situations can the product dominate in a way that delivers superior value?
Reason to Believe
Does the product have believability features that clearly express its uniqueness?
Quantifiable Support
What are the relevant facts and figures that you use to support or enhance product claims? Can these facts and figures convince skeptics and detractors?
Five common ways to find competitive angles
Solve everyday pain

Ride the wave of interest


Stretch or entertain to the extreme


Build on a core product


Cool hunting

DIY Qualifiers
DIY ONLY if you can do it well, and ONLY if you have the bandwidth and energy to do it.
Specialist vs. Generalist (Golden Rule of Market Domination)
Specialist always wins!
3 must-have characteristics a product must have to attract beta customers
Distinct advantage relative to alternatives
Fit with a customer's current way of doing things
Usability
Five best practices for leveraging the skills and resources of others:
Unleash the power of horses - product advocates
Empower early-adopter customers
Land an anchor customer
Work with benefactors
Build an advisory board
Horses
People that have influence over your market. They have credibility and ability to introduce, highlight and promote new opportunities
Early Adopters:
Discover the reasons these customers love the company's product, then leverage this information
Anchor customer
Provide instant credibility for the startup, attract potential customers, accelerate the startup's product development, and provide a platform for growth.
Benefactors
Who benefits when I succeed? Focus on Value--chain benefactors
Advisory Board
Leverage experience and connections to create your network, attract investors and chart a successful direction for your company.
Advantages of an Advisory Board
(1) advisory boards often are not paid in equity or cash like formal boards; thus, advisory boards can be a low-cost and high-value alternative for startups, and (2) advisory board members can't be sued for their advice because they do not have any fiduciary responsibility to stockholders as do members of the board of directors.
What is the "big secret" for entrepreneurs for launching success?
Know how to sell and close a deal
What are the top three challenges to selling?
Entrepreneurs lack credibility, power is with the buyer, ego
Solution to Lack of credibility
Dress the part, speak the language, seek to understand, listen listen listen, set correct expectations, be responsive, deliver results
Five launching tactics
Use Marketing events to create buzz
Make the demonstration compelling
Create a catchphrase and/or jingle
Select the channel
Close the deal
Why are marketing events awesome?
It is a reminder that we are selling a consumption experience and not just a product
Grab attention and generate online sharing and conversation
Generate buzz, energy and interest
Low-cost
What does having a Love Fest mean?
Let your customers sell for you. Ultimate credibility is customer-to-customer
Two biggest drivers of new product adoption
Relative advantage and fit with the day-to-day
Which closing technique should I use?
Summary of Benefits close