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55 Cards in this Set

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  • Back
Promotion
communication by marketers that informs, persuades, and reminds potential buyers of a product in order to influence an opinion or elicit a response.
Promotional Strategy
plan for the optimal use of the elements of promotion
What are the four elements of promotional mix?
1. Advertising
2. Public Relations
3. Personal Selling
4. Sales promotion
Competitive Advantage
set of unique features that are perceived as superior to the competition
Advertising
impersonal, one-way mass communication about a product/organization that is paid for by a marketer
Benefits of advertising? Drawbacks?
can reach a large number of people, low cost per contact. However the total cost is typically very high
Public Relations
evaluates public attitudes, identifies areas within the organization the public may be interested in, and executes a program of action to earn public acceptance
publicity
public information about a company appearing in the mass media as a news item
Sales promotion
marketing activities other than advertising, public relations and personal selling
Examples of sales promotion
free samples, contests, premiums, trade shows, giveaways, coupons
Personal selling
purchase situation invloving a personal, paid-for communication between two people in an attempt to influence the buyer
Promotional strategy is closely related to what human process?
Communication
How does an organization convey a message to its target audience?
By using language and symbols familiar to the intended receiver
What might distort a company's intended message?
Noise in the transmission channel.
Encoding
the conversion of the sender's ideas and thoughts into a message, usually in the form of words or signs
Noise
Anything that interferes with, distorts or slows down the transmission of information
In what media are there high levels of noise?
Media overcrowded with advertisers such as newspapers and television
Decoding
the interpretation of the language and symbols sent by the source through a channel
feedback
the receiver's response to a message
How do companies measure feedback when they use mass communication?
market research or analysis of viewer responses for indirect feedback.
What is the goal of promotion?
to modify behavior and thoughts in some way.
What are the three tasks of promotion
Informing, persuading and reminding
Informative promotion? Examples?
seeks to convert an existing need into a want or to stimulate interest in a new product. For example, Apple commercials showing the new features of the iPad
Persuasive promotion?
Is designed to stimulate a purchase or an action
AIDA concept
attention, interest, desire and action
push strategy
a marketing strategy that uses aggressive personal selling and trade advertising to convince a wholesaler/retailer to carry and sell merchandise
examples of push strategies
pharmaceutical companies generally use push strategy to promote their drugs and therapies to physicians.
Pull strategy
A marketing strategy that stimulates consumer demand to obtain product distribution
Integrated marketing communications (IMC)
the careful coordination of all promotional messages for a product to assure the consistency of messages at every point of contact between company and consumer.
examples of IMC
the movie expendables carried the same them of hard-core, 80's style action movie in all of its advertising
advertising response function
a phenomenon in which spending for advertising and sales promotion increases sales up to a certain level but then produces diminishing returns
What is the difference between institutional advertising and product advertising?
Institutional advertising is used to build up image of company as whole, product advertising is just for a specific good or service.
What is advocacy advertising?
A form of institutional advertising in which an organization expresses its views on controversial issues or responds to media attacks.
What is pioneering advertising?
It is intended to stimulate primary demand for a new product
What is competitive advertising?
A form of advertising that compares two or more specifically named brands, such as pepsi vs. coke
What is comparative advertising?
When companies compare themselves to other brands in their advertising
What is competitive advertising?
When companies influence demand just for their specific brand, rather than the product category as a whole
DAGMAR approach
Defining Advertising Goals for Measured Advertising Results.
advertising appeal
identifies a reason for a person to buy a product
Unique selling proposition
A desirable, exclusive and believable advertising appeal selected as the theme for a campaign
medium
the channel used to convey a message to a target market
What is media planning and what does it allow?
the series of decisions advertisers make regarding the selection and use of media. It allows the marketer to optimally communicate the message to the target audience
Advantages and disadvantages of newspaper advertising?
advantages include geographic flexibility and timeliness but disadvantages are there are alot of distractions in a newspaper
What is cooperative advertising?
The manufacturer and retailer split the costs of advertising the manufacturer's brand.
Advantages and disadvantages of magazine advertising?
Cost per contact is high but it is easy for advertisers to hit their target market.
advergaming
placing advertising messages in Web-based or video games to advertise a product
What four factors go into media mix decisions?
cost per contact, reach, frequency, audience selectivity
Reach
the number of target consumers who are exposed to during a specific period
Frequency
number of times an individual is exposed to a given message during a specific period
audience selectivity
A medium's ability to reach a precisely defined market.designation of the media, the specific publications and rthe in
What is a Media schedule?
designation of the media, the specific publications and the insertion dates of advertising
What is a Continuous media schedule and who is it used by?
a media scheduling strategy in which advertising is run steadily throughout advertising period.
flighted media schedule
the advertiser may schedule the ads heavily at time to achieve a greater impact.
pulsing media schedule
combines continuous scheduling with flighted scheduling
Seasonal media strategy
a media scheduling strategy that runs advertising only during times of the year when the product is likely to be used