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15 Cards in this Set

  • Front
  • Back

The actors and forces outside marketing that affect marketing management's ability to build and maintian successful relationships with target customers.

Marketing Environment

The actors close to the company that affect its ability to serve its customers---the company, suppliers, marketing intermediaries, customer markets, competitors, and publics.

Microenvironment

The larger social forces that affect the microenvironment---demographics, economics, natural, technological, political, and cultural forces.

Macroenvironment

Firms that help the company to promote, sell, and distribute its goods to final buyers.

Marketing Intermediaries

Any group that has an actual or potential interest in or impact on an organization's ability to achieve its objectives.

Public

The study of human populations in terms of size, density, location, age, gender, race, occupation, and other statistics.

Demography

The 78 million people born during the years following World War II and lasting until 1964.

Baby Boomers

The 49 million people born between 1965 and 1976 in the "birth dearth" following the baby boom.

Generation X

The 83 million children of the baby boomers born between 1977 and 2000.

Millennials or Generation Y

Economic factors that affect consumer purchasing power and spending patterns.

Economic Environment

Natural resources that are needed as inputs by marketers or that are affected by marketing activities.

Natural Environment

A management approach that involves developing strategies that both sustain the environment and produce profits for the company.

Environmental Sustainability

Forces that create new technologies, creating new product and market opportunities

Technological Environment

Laws, government agencies, and pressure groups that influence and limit various organizations and individuals in a given society.

Political Environment

Institutions and other forces that affect society's basic values, perceptions, preferences, and behaviors.

Cultural Environment