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10 Cards in this Set

  • Front
  • Back
What area the six macroenvironmental factors?
Competitors
Demographics
Social/Cultural trends
Technology
Economic
Political/Regulatory
Elaborate on competitors.
- Use competitive intelligence (CI) - collection and synthesizing of information about their position wrt to their rivals that enables orgs to anticipate market dev rather than simply reacting
- Strategies to collect CI: review public materials, interview, analyze rival
Elaborate on demographics
- Demographics indicate the countable characteristics of human populations and segments, especially those used to identify consumer markets such as age gender income and education
- give a 'snapshot' of the typical consumer in a specific target market
What are the generational cohorts?
- Seniors: fastest-growing group; aged 63+; increasingly purchasing more than ever before
- Baby boomers: born between 1946-64; individualistic, leisure time is a priority, believe they will always be able to take care of themselves; quest for youth
- Gen X: 1965-76; considerable spending power; cynical; risk-averse; less interested in status
- Gen Y: 1977-1995: more skeptical; tech saavy
- Tweens: immense buying power
How can use various demographics?
- Age: see generational cohorts
- Income: upper middle class - high discretionary incomes and purchase luxury items; middle class - afford a good life most of the time, careful about spending; working class - barely sufficient income to cover basic needs; under class
- Education: higher education = better jobs = more spending power
- Gender: women make the majority of purchasing decisions
Elaborate on social trends.
- Greener consumers: involve a strategic effort to supply customers with environmentally friendly merchandise
- Privacy concerns: protect consumers from identity theft, etc.
- Time-Poor society: less time for leisure and family; there are more choices for consumers to spend their time; must move advertising to where consumers are spending their free time
Elaborate on cultural trends.
- Ethnicity: 20% of Canadians were not born here and account for 70% of population growth; identify with the specific cultures
- Culture: the shared meanings, beliefs, morals, values, and customs of a group of people; determine a relevant identifier for a particular group of people
- Country Culture: artifacts, behaviour, dress, symbols, physical settings. ceremonies, language differences colours and tastes, food preferences of a country
- Regional subcultures: regions vary in tastes and preferences
Elaborate on technological advances.
- Technology has accelerated rapidly
- Media enters our homes in several ways now
Elaborate on economic situation.
- economic situation: economic changes that affect the way consumers buy merchandise and spend money, both in a marketer's home country and abroad
- inflation: persistent increase in prices
- foreign currency fluctuations: changes in the value of a country's currency relative to the currency of another country
- interest rates: cost of borrowing money
Elaborate on political/regulatory environment.
- comprises of political parties, government orgs, and legislation and laws that promote or inhibit trade and marketing activities
- legislation has been created to protect consumers in a variety of ways
- laws exist on specific industries