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25 Cards in this Set

  • Front
  • Back

Strategic Planning

long term planning

Operational planning

short term planning

SWOT analysis

an examination of a businesses internal strengths and weaknesses

mission statement

a short, specific statement of a businesses purpose and direction

vision

a broad,lasting, and often inspirational view of a company's reason for existing

goal

a specific statement of a result the business is expecting to achieve

schedule

a time plan for reaching objectives

standard

a specific measurement on which something is measured

policies

guidelines used in making decisions...

procedure

a list of steps to be followed...

organizational chart

a drawing that shows the structure of an organization

responsibility

obligation to do an assigned task

authority

the right to make decisions about assigned work...

empowerment

the authority given to individual employees...

accountability

the obligation to accept responsibility...

unity of command

no employee reports to more than one supervisor at one time...

span of control

the number of employees that only one manager supervises directly

line organization

all authority and responsibility can be traced in a direct line

line-and-staff-organization

managers have direct control over the units and employees

matrix organization

divides employees into temporary work teams

team organization

divides employees into permanent work teams

self directed work teams

team members together are responsible for the work assigned to the team

centralized organization

a few top managers do all top planning...

decentralized organization

in this structure a very large business is divided into smaller...

flattened organization

fewer levels of management than traditional structures