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14 Cards in this Set

  • Front
  • Back

What is the Marketing Mix?

--Product


--Price


--Promotion


--Place

Describe Environmental Scanning:

--Competitive


--Regulatory


--Economic


--Social Forces


--Technological

Explain the Buying Process:

--Problem Recognition


--Information Search


--Alternative Evaluation


--Purchase Decision


--Postpurchase Behavior

What is a Joint Venture?

When a foreign company and a local firm invest together to create a local business, sharing ownership, control, and the profits of the new company.

Marketing

The activity for creating and delivering offerings that benefit the organization, its stakeholders, and society.

Tarket Marketing

One or more specific groups of potential consumers toward which an organization directs its marketing program.

Consumer Behavior

The actions a person takes in purchasing and using products and services.

Marketing Share

Ratio of a firm's sales to the total sales of all firms in the industry.

Reference Group

People to whom an individual looks as a basis for self-appraisal or as a source of personal standards.

Protectionism

The practice of shielding one or more industries within a country's economy from foreign competition through the use of tariffs or quotas.

Cause Marketing

Tying the charitable contributions of a firm directly to sales produced through the promotion of one of its products.

Brand Loyalty

A favorable attitude toward and consistent purchase of a single brand over time.

Global Brand

A brand marketed under the same name in multiple countries with similar and centrally coordinated marketing programs.

Buying Center

The group of people in an organization that participates in the buying process.