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14 Cards in this Set

  • Front
  • Back
Demand for business or organizational products derived from demand for consumer goods or services.
Derived Demand
A buy class framework identifies the degree of effort required of the firm’s personnel to collect information and make a purchase decision
The Buying Situation
The business buying process of obtaining outside vendors to provide goods or services that otherwise might be supplied in-house.
Outsourcing
A trading partnership in which two firms agree to buy from one another.
Reciprocity
A business practice in which a buyer firm attempts to identify suppliers who will produce products according to the buyer firm’s specifications.
Reverse Marketing
The process of dividing a larger market into smaller pieces based on one or more meaningful, shared characteristic(s).
Segmentation
The generation of children born between 1946 and 1964.

Characteristics Include:
Children of World War II parents
More single families
Resist aging
Baby Boomers
Born between 1965 and 1978.

Characteristics Include:
Cynical attitude toward marketing
70% of new start-up businesses in US
Values-oriented & value-oriented
Savers
Generation X
Refers to Americans born between 1979 and 1994, includes 71 million children of the baby boomers.

Characteristics Include:
Grew up online
More ethnically diverse
Resist reading
Free-spenders
Generation Y
Newly defined segment born after 1984.
Characteristics Include:
Grew up online
Tech Savvy
Mobile Phone Users/Text
Millennials
Segments markets in terms of shared attitudes, interests, and opinions.
Psychographics
Slices consumers on the basis of how they act toward, feel about, or use a product
Segmenting by Behavior
A marketing rule of thumb that 20% of purchasers account for 80% of the product’s sales.
80/20 Rule
A new approach to segmentation based on the idea that companies can make money by selling small amounts of items that only a few people want, provided they sell enough different items.
Long Tail