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15 Cards in this Set

  • Front
  • Back
market
people or organizations with needs or wants and the ability and willingness to buy
market segment
a subgroup of people or organizations sharing one or more characteristics that cause them to have similar product needs
market segmentation
the process of dividing a market into meaningful, relatively similar, and identifiable segments or groups
segmentation bases (variables)
characteristics of individuals, groups, or organizations
geographic segmentation
segmenting markets by region of a country or the world, market size, market density, or climate
demographic segmentation
segmenting markets by age, gender, income, ethnic background, and family life cycle
family life cycle (FLC)
a series of stages determined by a combination of age, marital status, and the presence or absence of children
psychographic segmentation
market segmentation on the basis of personality, motives, lifestyles, and geodemographics
geodemographic segmentation
segmenting potential customers into neighborhood lifestyle categories
benefit segmentation
the process of grouping customers into market segments according to the benefits they seek from the product
usage-rate segmentation
dividing a market by the amount of product bought or consumed
80/20 principle
a principle holding that 20 percent of all customers generate 80 percent of the demand
three reasons marketers segment markets
1. enables marketers to identify groups with similar wants and needs
2. helps marketers match mixes with the characteristics of the group
3. consistent with satisfying wants and needs and meeting organization objectives
four basic criteria for segmentation
1. substantiality
2. identifiability and measurability
3. accessibility
4. responsiveness
4 reasons to use regional approach to marketing
1. find new ways to generate sales because of slow markets
2. computerized checkouts give best selling brands region by region
3. introduce regional brands for local preferences
4. allows regional brands to react more quickly to competition