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25 Cards in this Set
- Front
- Back
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group |
2 or more interacting and interdependent individuals who come together to achieve particular goals |
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forming stage |
first stage of group development, in which people join the group and then define groups purpose structure and leadership |
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storming stage |
second stage of group development which is characterized by intragroup conflict |
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norming stage |
third stage of group development , characterized by close relationships and cohesiveness |
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performing stage |
4th stage of group development when group is fully functional and works on group task |
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adjourning stage |
final stage of group development for temporary groups during which members are concerned with wrapping up activities rather than task performance |
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role |
behavioral patterns expected of someone occupying a given position in a social unit |
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norms |
standards or expectations that are accepted and shared by groups members |
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status |
a prestige grading, position or rank within a group |
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social loafing |
tendency for individuals to expend less effort when working collectively than when working individually |
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group cohesiveness |
degree to which group members are attracted to one another and share goals |
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conflict |
perceived incompatible differences that result in interference or opposition |
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traditional view of conflict |
view that all conflict is bad and must be avoided |
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human relations view of conflict |
view that conflict is a natural and inevitable outcome in any group |
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interactionist view of conflict |
view that some conflict is necessary for a group to perform effectively |
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functional conflicts |
conflicts that supports a groups goals and improve its performance |
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dysfunctional conflicts |
conflicts that prevent a group from achieving its goals |
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task conflict |
conflicts over content and goals of work |
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relationship conflict |
conflict based on interpersonal relationships |
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process conflict |
conflict over how work gets done |
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work teams |
groups whose members work intensely on specific, common goal, using their positive synergy , individual and mutual accountability , and complementary skills |
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problem solving team |
a team from same department or functional area thats involved in efforts to improve work activities or to solve specific problems |
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self managed work team |
a type of work team that operates without a manager and is responsible for complete work process or segment |
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cross functional team |
work teams made up of individuals who are experts in various functional specialties together, a work team composed of individuals from various specialties |
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virtual teams |
type of work team that uses technology to link physically dispersed members in order to achieve a common goal |
