• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/13

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

13 Cards in this Set

  • Front
  • Back
Define diversity
Differences between individuals on any attribute that may lead to the perception that another person is different from self
interindividual variability factors
Demographic Characteristics (e.g., gender, age, origin)
Functional Categories (e.g., job function, expertise, occupation)
Personality Traits (e.g., Conscientiousness, Extraversion)
Gandz: Over the last few years, it has also become clear that organizations must pursue workplace diversity as a ______ ______
competitive necessity
The business case for diveristy
Anticipating and Responding to Customer Needs
Supplier Relationships
Innovation
Globalization
Diversity and Employees
Being a Good Corporate Citizen
Reducing Legal Costs
Diversity and Society
Valuing diversity requires ______ _______ for the needs, values, beliefs and lifestyles which will characterize a more diverse workforce
making accommodations
2 consequences of diversity
Creativity
Conflict
4 theoretical perspectives on diversity
Information/Decision-making perspective
Social Identity Theory
Self-Categorization Theory
Self-Verification Theory
Decision-Making Theory
In diverse group, the need to reconcile conflicting viewpoint may force the group to more thoroughly process task-relevant information and may prevent from groupthink.
Exposure to diverging and potentially surprising perspectives may lead to more creative and innovative ideas and solutions.
Identity Dilemma
wanting to be distinctive from others

wanting to be similar to others
Personal Identity
vs.
Social Identity
Personal identity focuses on the ways in which people are unique and thus distinctive from other individuals

Social Identity focuses on the commonality with a social group
Depersonalization
the process of ‘self-stereotyping’ whereby people come to perceive themselves more as the interchangeable exemplars of a social category rather than a unique personalities defined by their individual differences from others
Self-Categorization
Similarities and differences are used as a basis for categorizing self and others into groups, ensuring categorizations distinguishing between one’s own in-group from one or more out-group
3 types of in-group vs. out-group biases
Positive consequences for in-group
Negative consequesences for out-group
Intergroup social competition