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33 Cards in this Set

  • Front
  • Back
Globalization
The reduction and removal of barriers between nations in order to facilitate the flow of goods, capital, services and labor.
Effects of Globalization
1. International competition: Greater variety and possibly better quality goods and services at lower prices. Threatens domestic companies.

2. Access to new markets, customers, and workers.

3. Cheaper labor.
Business strategy
A company's game plan to attract customers by distinguishing itself from its competitors.
Customer Value Propositions
1. Customer Intimacy: "we respond to your needs better than our competitors do."

2. Operational Excellence: "we deliver products/services, faster, at better prices."

3. Product Leadership: "we offer higher quality products."
Organization Chart
A diagram of a company's organizational structure (chain of command) that depicts formal lines of reporting, communication, and responsibility between managers.
Decentralization
The delegation of decision-making authority to managers relating to their area of responsibility.
Line Position Employee
Directly involved in achieving the basic objectives of the organization.
Staff Position Employee
Indirectly involved in achieving the organization's objectives.

Provide assistance to line positions.

Do not have direct authority over line positions.
Controller
Runs the accounting department. Reports directly to the CFO.
Roles of a modern management accountant
1. Act as an internal consultant or business analyst.

2. Work on cross-functional teams.

3. Active involvement in decision making.
Value Chain
Research and Development > Product Design > Manufacturing > Marketing > Distribution > Customer Service.

Customer's needs are most effectively met by coordinating these functions.
3 Approaches to Improving Business Processes
1. Lean Production

2. Theory of Constraints

3. Six Sigma
Lean Production
A business approach that employs the Lean Thinking Model.
5 Steps of the Lean Thinking Model
1. Identify value in specific products/services.

2. Identify the business process that delivers value.

3.Organize work arrangements around the flow of the business process.

4. Create a pull system that responds to customer orders.

5. Continuously pursue perfection in the business process.
Lean Thinking Model
A five step management approach that organizes resources around the flow of business processes and that pulls units in response to customer orders.
Results of the Lean Thinking Model
1. Lower inventories.

2. Fewer defects.

3. Less wasted effort.

4. Quicker customer response times.
The ideal pull system for manufacturing includes:
1. Purchasing and delivering only enough materials to meet the day's production demands.

2. No goods still in process at the end of the day.

3. All completed goods to be shipped daily to customers.
Just-In-Time Production
A system in which materials are purchased and units are produced only as needed to meet customer demand.
Supply Chain Management
An approach that coordinates business processes across companies to better serve consumers.
Theory of Constraints
A management approach that emphasizes the importance of managing constraints (bottlenecks).
Six Sigma
A method that relies on customer feedback and objective data gathering and analysis to drive process improvement.
The Six Sigma DMAIC (pronounced: du-may-ik) framework
1. Define: Scope and purpose of project. Diagram flow of current process. Establish customer's requirements.

2. Measure: Gather baseline performance data for existing process.

3. Analyze: Find root causes of problem.

4. Improve: Implement solutions.

5. Control: Ensure problems remain fixed.
Non-Value-Added Activity
An activity that consumes resources but doesn't add value.
Enterprise System
A software system that integrates data from across on organization into a single database allowing all employees to access common data.
Institute of Management Accountants' (IMA) ethical code
Statement of Ethical Professional Practice
Sections of the Statement of Ethical Professional Practice
Principles
1. Competence
2. Confidentiality
3. Integrity
4.Credibility

Resolution of Ethical Conflict
Effects of loss of trust in business because of unethical behavior.
1. Lower standard of living.
2. Lower quality of goods and services.
3. Less to choose from.
4. Higher prices.
Company Code of Conduct
A broad-based statement of a company's responsibilities to its employees, customers, suppliers, and the community.
Corporate Governance
The system by which a company is directed and controlled.
Sarbanes-Oxley Act of 2002
Protects the interests of investors in publicly traded companies by improving the reliability and accuracy of financial reports and disclosures.
Key aspects of Sarbanes-Oxley
1. Certification of financial statements by the CEO and CFO.
2. Established the Public Company Accounting Oversight Board to oversee the audit profession.
3. Removes power from management over the audit process and places it in the hands of the board of directors.
4. Places important restrictions on audit firms.
5. Requires an Internal Control Report in a company's annual report.
6. Establishes severe penalties.
Enterprise Risk Management
A process to identify business risks and provide responses to those risks instead of only reacting to problems.
CMA
Certified Management Accountant