Management Vocabulary

Front 1

a group of people who work together to achieve some specific purpose

Back 1

organization

Front 2

: [1] the pursuit of organizational goals efficiently and effectively by [2] integrating the work of people through [3] planning, organizing, leading, and controlling the organization’s resources.

Back 2

management

Front 3

using resources [people, money, raw materials and the like] wisely and cost-effectively

Back 3

efficiency

Front 4

achieving results, to make the right decisions and to successfully carry them out so that they achieve the organization’s goals

Back 4

effectiveness

Front 5

the ability of an organization to produce goods or services more effectively than competitors do, thereby outperforming them. An organization must stay ahead in [1] being responsive to customers, [2] innovation, [3] quality, and [4] efficiency.

Back 5

competitive advantage

Front 6

finding ways to deliver new or better goods or services

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Innovation

Front 7

the global network of independently operating but interconnected computers, linking hundreds of thousands of smaller networks around the world

Back 7

internet

Front 8

the buying and selling of goods or services over computer networks

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e-commerce

Front 9

using the internet to facilitate every aspect of running a business

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e-business

Front 10

text messages and documents transmitted over a computer network

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e-mail

Front 11

programs for planning and scheduling the people, costs, and resources to complete a project on time

Back 11

project management software

Front 12

computerized collections of interrelated files

Back 12

databases

Front 13

work from home or remote locations using a variety of information technologies

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telecommute

Front 14

using video and audio links along with computers to let people in different locations see, hear, and talk with one another

Back 14

videoconferencing

Front 15

using state-of-the-art computer software and hardware, will help people work better together

Back 15

collaborative computing

Front 16

the implementing of systems and practices to increase the sharing of knowledge and information throughout an organization

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knowledge management

Front 17

economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs

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sustainability

Front 18

planning, organizing, leading, and controlling

Back 18

four management functions

Front 19

setting goals and deciding how to achieve them

Back 19

planning

Front 20

arranging tasks, people, and other resources to accomplish the work

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organizing

Front 21

motivating, directing, and otherwise influencing people to work hard to achieve the organization’s goals

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leading

Front 22

monitoring performance, comparing it with goals, and taking corrective action as needed

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controlling

Front 23

make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it

Back 23

top managers

Front 24

implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first-line managers below them

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middle managers

Front 25

make short-term operating decisions, directing daily tasks of nonmanagerial personnel

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first-line managers

Front 26

responsible for just one organization activity

Back 26

functional manager

Front 27

responsible for several organizational activities

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general manager

Front 28

figurehead, leader & liaison—managers interact with people inside and outside their work units

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interpersonal role

Front 29

monitor, disseminator & spokesperson—managers receive and communicate information

Back 29

informational roles

Front 30

entrepreneur, disturbance handler, resource allocator & negotiator—managers use information to make decisions to solve problems or take advantage of opportunities

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decisional roles

Front 31

the process of taking risks to try to create a new enterprise

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entrepreneurship

Front 32

someone who sees opportunity for a product or service and launches a business to try to realize it

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entrepreneur

Front 33

someone who works inside an existing organization who sees an opportunity for a product or service and mobilizes the organization’s resources to try to realize it

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intrapreneur

Front 34

the belief that you control your own destiny, that external forces will have little influence

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internal locus of control

Front 35

consist of the job-specific knowledge needed to perform well in a specialized field

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technical skills

Front 36

consist of the ability to think analytically, to visualize an organization as a whole and understand how the parts work together

Back 36

conceptual skills

Front 37

consist of the ability to work well in cooperation with other people to get things done

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human skills