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41 Cards in this Set
- Front
- Back
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creates the capacity for ongoing strategic change, defined as "the ability to anticipate, envision, maintain flexibility, think strategically, and work with others to initiate changes that will creat a viable future for the organization
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strategic leadership
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the generation of a novel idea or unique approach that solves a problem or crafts an opportunity
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creativity
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the process of taking a new idea and putting it into practice
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innovation
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these result in better ways of doing things
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process innovations
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these result in new or improved goods or services
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product innovations
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these result in ways for firms to make money
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business model innovations
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the act of discovery
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invention
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the act of use
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application
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5 steps of wheel of innovation
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imagining, designing, experimenting, assessing, and scaling
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first step of wheel of innovation, thinking about new possibilities; making discoveries by ingenuity or communicating with others;extending existing ways
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imagining
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2nd step in wheel of innovation, testing ideas in concept;discussing them with peers, customers, clients, or technical experts, building initial models, prototypes or samples
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designing
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3rd step of wheel of innovation, examining practicality and financial value through experiments and feasibility studies
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experimenting
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4th step of wheel of innovation, identifying strengths and weaknesses, potential costs and benefits, and potential markets or applications; making constructive changes.
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assessing
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5th step of wheel of innovation, gearing up, and implementing new processes, putting to work what has been learned; commercializing new products or services
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scaling
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the process of turning ideas into processes or products that can increase profits through greater sales or reduced costs
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commercializing innovation
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in highly innovative organizations, the ___________ , ___________, ___________, ______________and _________ support innovation
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corporate strategy, culture, organization structures, top management, organizations staffing
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people who create new insights from internal discovery or external awareness or both
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idea generators
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people who serve as links between people and groups within the organization and with external sources
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information gatekeepers
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people who advocate and push for change and innovation, and for the adoption of specific product or process ideas
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product champions
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people who perform technical functions needed to keep an innovative project on track with necessary resource support
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project managers
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people who encourage, sponsor, and coach others to keep the innovation values, goals, and energies in place.
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innovation leaders
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is a change agent who tries to change the behavior of another person or social system
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change leader
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when the change initiatives come from senior management
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top-down change
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when change initiatives come from all levels in the organization
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bottom-up change
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responds to events as or after they occur
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reactive change
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is a discrepancy between a desired and actual state of affairs
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performance gap
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aligns the organization with anticipated future challenges
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planned change
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results in a major and comprehensive redirection of the organization
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transformational change
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bends and adjusts existing ways to improve performance by better aligning systems and practices with emerging problems and opportunities
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incremental change
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common organization targets for change are....
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tasks, people, culture, technology, and structure
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the phase during which a situation is prepared for change
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unfreezing
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the phase where a planned change actually takes palce
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changing
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the phase at which change is stabilized
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refreezing
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pursues change through formal authority, and/or the use of rewards or punishments
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force-coercion strategy
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pursues change through empirical data and rational argument
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rational persuasion strategy
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pursues change by participation in assessing change needs, values, and goals.
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shared power strategy
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is a comprehensive effort to improve an organization's ability to solve problems and improve performance
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organization development
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is a collaborative process of collecting data, using it for action planning, and evaluating the results
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action research
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is a structured activity that helps create change for organization development
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OD intervention
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Some organization wide OD interventions include...
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sensitivity training, management training, role negotiation, job redesign, career planning (see page 236 for descriptions)
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OD interventions to improve team effectiveness include...
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team building, process consultation, intergroup team building (237 for descriptions)
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