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29 Cards in this Set
- Front
- Back
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organization |
A deliberate arrangement of people brought together to accomplish a specification purpose |
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Common characteristics or organizations |
Goals People Structure |
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Non manegerial employeea |
Work directly on tasks not responible for overseeing others work |
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Managers |
Direct and oversee the activities of others - May have work duties not related to overseeing others |
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Top managers |
Make decisions about the direction of the organization |
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Middle Managers |
Manage other managers |
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First-Line Managers |
Direct non-managerial employees |
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Team Leader |
Manage activities of work team |
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Managnment Levels |
Top Managers Middle Managers First-Line Managers Team Leader |
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Effectiveness |
Doing the right things |
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Efficiency |
Doing things right |
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Management |
The process of getting things done effectively and efficiently, with and through people |
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Profit vs. non profit |
the most imporant difference between the two is how the performance is measured |
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National Borders |
Mangagerial practices among countries are often different |
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Four Functions Approach |
Planning Organizing Leading Controlling |
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Why Study Management |
We all have vested interest in improving hoe organiztations are managed Most people will either manage or be managed |
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Social Media in Managment |
Connecting with customers and managing human resources |
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Sustainability in Managment |
Integrating economic, environmental and social opportunities into business strategies |
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Classical Approaches: Scientific Management |
A method of scientifically finding the one best way to do a job, the focus was on the worker |
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Classical Approaches: General Administrative theory |
Focused on what constituted good management |
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Henri Ford |
identified five mamagment functions and 14 principles of management |
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Max Weber |
Described an ideal rational form of organization that he called bureaucracy |
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Robert Owen |
Concerned about deplorable working conditions |
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Hugo Munsterberg |
A pioneer in the field of industrial psychology |
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Mary Parker Follett |
Organizations could be viewed from both individual and group behavior perspectives |
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Organizational Behavior |
The study of people at work |
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Behavioral Approaches Heiararchy |
Self Acualization Esteem Social Safety Phycological |
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Quantitative Approach |
Used quantivative techniques to improve decisions making |
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Contemporary Approaches |
is described as "if...then" meaning your best choice is dependent on the situation or the circumstances |
