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12 Cards in this Set

  • Front
  • Back

Leaders

Necessary to create change; focus on energizing people to overcome hurdles; tolerate chaos, increase options, seek risks, focus on substance

Managers

Focus on monitoring results and correcting deviations; seek out order, control, focus on process, limit choices

Transformational Leadership

Guilt induction- Achieves commitment via inspiration, focus on long term plans; role models, admired, respected; push for inspirational motivation, intellectual motivation, individual motivation

Transactional Leadership

Achieves commitment through fulfillment of contractual agreements, appreciates conformity

How Companies Promote Creativity?

1) Make it part of company vision


2) Make it central to company value


3) Use enthusiastic facilitator to encourage wild ideas with no judgment


4) Go for quantity in ideas


5) Be visual

Functional Organizational Structure

Separated by departments; highly traditional structure. Islanders

Divisional Organizational Structure

All activities connected to division line; higher motivation from decentralized decision making

Challenges Arising with Multi-Cultural Teams

1) Direct vs Indirect Communication styles


2) Trouble with accents/fluency


3) Differing attitudes toward hierarchy


4) Conflicting decision making norms

Assimiliation Paradigm

Hire diverse employees, encourage uniform behavior

Differentiation Paradigm

Match employees to niche markets

Emerging Paradigm

Hire diverse employees throughout and then encourage and take seriously different perspectives

Role of Human Resources as Strategic Partner

1) Designing performance management/compensation/incentive plans


2) Leadership development


3) Talent management


4) Organizational effectiveness/internal consulting


5) Role in corporate branding