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40 Cards in this Set

  • Front
  • Back
economy
the overall health and vitality of the economic system in which the organization operates
technology
the methods available for converting resources into products or services
political-legal climate
the government regulation of business and the relationship between business and government
competitor
an organization that competes with other organizations for resources
customer
whoever pays money to acquire an organizations products or services
supplier
an organization that rpovides resources for other organizations
regulator
a body that has the potential to control legislate or otherwise influence the organizations policies and practices
regulatory agency
an agency created by the governemtn to regulate business activities (FDA) (SEC)
interest group
a group organized by its members to attempt to influence organizations
strategic partner (strategically)
an organization working together with one or more other organizations in a joint venture or similar arrangement (McDonalds promoting disney toys)
internal environment
the conditions and forces within an organization and it consists of owners, board of directors, employees, and physical work environment
owner
whoever can claim property rights to an organization
board of directors
governing body elected by a corporations stockholders and charged with overseeing the general management of the firm to ensure that it is being run in a way that best serves the stockholders interests
ethics
an individuals personal beliefs about whether a behavior, action or decision is right or wrong
ethical behavior
behavior that conforms to generally accepted social norms
unethical behavior
behavior that does not conform to generally accepted social norms
managerial ethics
standards of behavior that guide individual managers in their work
code of ethics
a formal written statement of the values and ethical standards that guide a firms actions
Sarbanes-Oxley Act
a 2002 law that requires CEOs and CFOs to vouch personally for the truthfulness and fairness of their firms financial disclosures and that imposes tough new measures to deter and punish corporate and accounting fraud and corruption
social responsibility
the set of obligations an organization has to protect and enhance the societal context in which it functions
legal compliance
the extent to which an organization complies with local state federal and international laws
ethical compliance
the extent to which an organization and its members follow basic ethical standards of behavior
philanthropic giving
awarding funds or gifts to charities to other worthy causes
whistle blowing
the disclosure by an employee of illegal or unethical conduct on the part of others within the organization
exporting
making a product in the firms domestic market place and selling it in another country
importing
bringing in a good, service, or capital into the home country from abroad
licensing
an arrangement whereby one company allows another company to use its brand name, trademark, technology, patent, copyright, or other assts in exchange for a royalty based on sales
strategic alliance
a cooperative arrangement between two or more firms for mutual gain
joint venture
a special gype of strategic alliance in which the partners share in the ownership of an operation on an equity basis
direct investment
a firms building or purchasing operating facilities or subsidiaries in a different country from the one where it has its headquarters
maquiladoras
light assembly plants that are built in northern mexico close to the U.S. border and are given special tax breaks by the mexican government
tariff
a tax on goods shipped across national boundaries
quotas
a limit on the number or value of goods that can be traded
export restraint agreements
accords reached by governments in which countries voluntarily limit the volume or value of goods they export to or import from one another
international economic community
a set of countries that agree to markedly reduce or elimiate trade barriers among member nations (a formalized market system)
EU
the first and most important international market system
NAFTA
an agreement between the U.S, Canada, and Mexico to promote trade with one another
GATT
General agreement on tariffs and trade... intended to promote international trade by reducing trade barriers and making it easier for all nations to compete in internaional markets... replaced by WTO in 1995
WTO
an organization which currently includes 140 member nations and 32 observer countries that requires members to open their markets to international trade and to follow WTO rules.
organization culture
the set of values beliefs, behaviors, customs, and attitudes that helps the members of the organization understand what it stands for, how it does things, and what it considers important