Management Exam 1

Front 1

Organization

Back 1

a group of people that work together to achieve a specific purpose

Front 2

effective

Back 2

to achieve results, to make the right decision and the successfully carry them out so they achieve the organization's goals

Front 3

efficient

Back 3

to use resources - raw material, people, money, and the like - wisely and cost - effectively

Front 4

Management

Back 4

1. the pursuit of organizational goals efficiently and effectively

2. integrating the work of people through

3. planning, organizing, leading, and controlling the organization's resources

Front 5

customers

Back 5

those who pay to use an organization's goods or services

Front 6

Artificial Intelligence

Back 6

the discipline concerned with creating computer systems that simulate human reasoning and sensation, as represented by robots, natural language processing, pattern recognition, and similar technologies. it is rising

Front 7

The Principals Functions of Management

Back 7

planning

controlling

organizing

leading

Front 8

planning

Back 8

you set goals and decide how to achieve them

Front 9

organizing

Back 9

you arrange tasks, people, and other resources to accomplish the work

Front 10

leading

Back 10

you motivate, direct, and other wise influence people to work hard to achieve the organization's goals

Front 11

controlling

Back 11

you monitor performance, compare it with goals, and take corrective action as needed

Front 12

First-Line Manager

Back 12

make short-term operating decisions, directing the daily tasks of non managerial personnel

Front 13

Entrepreneur

Back 13

someone who sees a new opportunity for product or service and launches a business to try and realize it

Front 14

Technical skills

Back 14

the job-specific knowledge to perform well in a specialized field

Front 15

Conceptual skills

Back 15

the ability to think analytically, to visualize an organization as a whole and understand how the parts work together

Front 16

benefits of studying management

Back 16

1. understand how to deal with organizational the outside

2. understand how to relate to your supervisors

3. understand how to interact with your co workers

4. understand to manager yourself in the workplace

5. you and your employees can experience a sense of accomplishment

6. you can stretch your abilities and magnify your range

7. you can build a catalog of successful products or services

8. you can become a mentor and help others

Front 17

intrapreneur

Back 17

someone who works inside and existing organization who sees and opportunity for a product of service and mobilizes the organization's resources to try to realize it

Front 18

Evidence-Based management

Back 18

means translating principles based on best evidence into organizational practice, bringing rationality to the decision-making process.

Front 19

The classical viewpoint of management

Back 19

emphasis on ways to manage work more efficiently.

Front 20

Problem with classical viewpoint

Back 20

tends to view humans as cogs within a machine, not taking into account of human needs

Front 21

why the classical viewpoint is important

Back 21

work activity was amenable to a rational approach

through the application of scientific methods, time and motion studies, and specialization it was possible to boost productivity

Front 22

scientific method

Back 22

emphasized the scientific study of work methods to improve productivity of individual workers. Frederick W. Taylor, Frank and Lillian Gilbreth

Front 23

The 17 Basic Units Of Motion

Back 23

therbligs in a job, as in the tasks of a bricklayer (which he had once been), Frank and his wife, Lillian, were able to eliminate motions while simultaneously reducing fatigue.

Front 24

Fredrick Taylor

Back 24

pioneered the scientific method.

Front 25

Administrative Management

Back 25

concerned with managing the total organization. pioneered by Fayol and Weber

Front 26

Behavioral Viewpoint

Back 26

emphasis on importance of understanding human behavior and motivating human behavior and encouraging employees toward achievement

Front 27

Hugo Munsterberg

Back 27

father of industrial psychology

Front 28

mary Parker Follett

Back 28

social worker and social philosopher (the mother modern management)

Front 29

Abraham Maslow

Back 29

Human relation movement

Front 30

theory X

Back 30

represents a pessimistic, negative view of workers

workers are irresponsible, resistant to change, lack ambition, hate work, and want to be led

Front 31

Theory Y

Back 31

represents an optimistic, positive view of workers

workers are considered capable of accepting responsibility, self-direction, self control and being creative

Front 32

Theory Z

Back 32

in-between X and Y

Front 33

behavioral science

Back 33

relies on scientific research for developing theories about human behavior that can be used to provide practical tools for managers