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31 Cards in this Set

  • Front
  • Back

includes all elements existing outside the boundary of the organization that have the potential to affect the organization

Organizational environment (external)

what two components are in the organization's external environment?

general environment


Task Environment

What does the general environment of an organization include?

social


economic


legal-political


international


natural


technological



(things that affect companies equally)

What does the task environment include?

things that directly influence its basic operations and performance


competitors


suppliers


customers


labor market

a system formed by the interaction among a community of organizations in the environment. contains organizations from all sectors of task and general environments.

organizational ecosystem

environment which includes the elements within the organization's boundaries.


-composed of current employees, managers, corporate culture,

Internal environment

who wrote, the world is flat?

Thomas Friedman

Thomas Friedman

the world is flat. international business

what part of the general environment:


-events originating in foreign countries


new opportunities


International dimension

What is Guanxi?

in China, it's the custom of relationships and is present in business transactions. personal relationships before even talking about business are very important in Chinese culture

What does jobless recovery mean? which general environment dimension is this related to?

technological


becaue business spent more money developing technology than hiring workers when the country started recovering. so technology spending wen up 30% but jobs only 1.6

Which part of the General environment includes demographic characteristics and profiles

sociocultural

Consumer purchasing power


unemployment rate


interest rates



part of which general environment dimension


economic

What's different about the Economic dimension in today's world vs decades ago?

Economics are way more complex because of globilization

What does the Legal-Political dimension of the general environment include?

Government regulations at the local state and federal levels, political activies

which dimension of the General Environmetn doesn't have it's own voice?

Natural

What are the 3 main labor market forces affecting organizations now?

-need for computer-literate workers


-need for investment in human resources


-effects of international trading blocs, automation, outsourcing, shifting facility locations on labor dislocations,

What does NGO mean?

non-governmental organization

What is a Strategic Issue

Events or forces either inside or outside an organization that are likely to alter its ability to achieve objectives


-managers try to identify these

what are the 3 ways managers adapt to Strategic issues?

Boundry spanning roles


interorganization parnerships


Mergers and Joint Ventures

What do boundary-spanning roles do? (general)

link to and coordinate the organiation with key elements in the external environment

What are the 2 purposes for Boundary spanners?

1) detect and process information about changes in the environment



2)represent the organization's interests to the environment

What boundary do political lobbyists span?

the boundary between the organizaiton and the government

what is an increasing popular boundary spanning role in today's world? and what is the area of boundary spanning from this?

Business intelligence


Competitive Intelligence (CI)


what type of Strategic issue strategy results from using sophisticated software to search through large amounts of internal and external data to spot patterns, trends, and relationships that might be important

Business Intelligence

What type of Boundary spanning/ business intelligence refers to activities to get as much information as possible about one's rivals?

Competitive Intelligence (CI)


The best companies involve who in boundary spanning activities?

everyone!

What does it mean to be in an interorganizational partnership?

both organizations support and depend on each other for success/survival, but they still can compete fiercly

When two or more organizations combine to form one, what is it called?

a merger

a strategic alliance or program by two or more organizations

joint venture

when do joint ventures usually occur?

when a project is too complex or expensive. when there uncertainty. gives a safety net