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20 Cards in this Set

  • Front
  • Back
social responsiveness
the extent to which an orf is responsive to its perceived social obligations

generally a measure of biz effectiveness and efficiency in pursuing actions that meet those social obligations
social obligation approach
an approach to social responsiveness that assumes that the main goals of a biz are economic success not the meeting of social obligations

therefore the biz should merely meet the minimum social obligations imposed by current legislation
social responsibility approach
approach to social responsiveness that assumjes that the goals of biz are not merely economic but also social and that biz should devote economic resources to the accomplishment of social goals
social responsiveness approach
approach to social responsiveness that assumes that biz not only has economic and social goals but must also anticipate future social problems and act now to respond to those future problems
social audit
the process by which an org evaluates its level of social responsibility
social actions management process
action phase
evaluation phase
action phase step 1
situatonal analysis in regard to social condition

set the standards
action phase step 2
generate alternatives and select
selected alternative must meet this criteria
does this option solve trhe problem

can the company afford this course of action

what are the other consequences of this action
Action phase step 3
implementation and evaluation
Evaluation phase
social audit
social audit focuses on...
totality of program not each individual program
approaches to social audit
inventory approach
cost center approach
program management approach
cost benefit approach
inventory approach
management supplies the general public with a listing (or inventory) of its social program efforts during a specific timeframe
strength of inventory approach
points to areas of social action within the community
weakness of inventory approach
only a list
generally no details about costs or successes
cost center approach
includes summary of the social programs and an accounting of the costs for each program
weakness of cost center approach
fails to evaluate any program for efficiency and effectiveness
program management approach
adds an assessment of org's success in meeting corporate social responsibility goals
cost benefit analysis
social audit
most involved social audit procedure

seeks to evaluatesocial programs for trheir costs and the eventual benefits