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26 Cards in this Set

  • Front
  • Back
Omnipotent view of management
The view that mgrs are directly responsible for an organization's success or failure.
Symbolic view of management
The view that managers have only a limited effect on substantive organizational outcomes because of the large number of factors outside their control.
External environment
Outside forces and instituions that potentially can affect the organization's performance.
Specific environment
The part of the external environment that is directly relevant to the achievement of an organization's goals.
General environment
Broad external conditions that may affect the organization
European Union (EU)
A union of 27 European countries that forms an economic and political entity.
North American Free Trade Agreement (NAFTA)
An agreement among the Canadian, American, and Mexican governments in which barriers to free trade were reduced.
Association of Southeast Asian Nations (ASEAN)
A trading alliance of 10 Southeast Asian countries.
World Trade Organization
A global organization of 149 member countries that deals with the rules of trade among nations.
Market Economy
An economic system in which resources are primarily owned and controlled by the private sector.
Command economy
An economic system in which all economic decisions are planned by a central government.
National culture
The values and attitudes shared by individuals from a specific country that shape their behaviour and beliefs about what is important.
Multinational corporation (MNC)
A company that maintains significant operations in multiple countries but manages them from a base in the home country.
Transnational corporation (TNC)
A company that maintains significant operations in more than one country but decentralizes management to the local country.
Borderless orgranization
A type of global organization in which artificial geographical barrier are eliminated.
Exporting
An approach to going global that involves making products at home and selling them overseas.
Importing
An approach to going global that involves selling products at home that are made overseas.
Licensing
An approach to going global in which a manufacturer gives another organization the right to use its brand name, technology, or product specifications.
Franchising
An approach to going global in which a service organization gives a person or group the right to sell a product, using specific business methods and practices that are standardized.
Strategic alliance
An approach to going bglobal that involves a partnership between a domestic and a foreign company in which both share resources and knowledge in developing new products or building production facilities.
Joint venture
An approach to going global in which the partners agree to form a separate, independent organization for some business purpose; it is a type of strategic alliance.
Foreign subsidiary
An approach to going global that involves a direct investment in a foreign country by setting up a separate and independent production facility or office.
Environmental uncertainty
The degree of change and degree of complexity in an organization's environment.
Environmental complexity
The number of components in an organization's environment and the extent of the organization's knowledge about those components.
Stakeholders
Any constituencies in the organization's external environment that are affect by the organization's decisions and actions.
Shareholders
Individuals or companies that own stocks in a business.