• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/25

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

25 Cards in this Set

  • Front
  • Back
Which of the following might account for the disparities between the percentages of African, Hispanic, and Asian Americans among the general population and their smaller representation in management positions?
racial or ethnic discrimination in the workplace
The term ____ refers to the degree to which someone is cooperative, polite, flexible, forgiving, good natured, tolerant, and trusting.
agreeableness
The term ____ refers to a work environment where (1) each member is empowered to contribute in a way that maximizes the benefits to the organization, customers, and themselves; and (2) the individuality of each member is respected by not segmenting or polarizing people on the basis of their membership in a particular group.
organizational plurality
The fastest-growing population group in the United States is ____.
Hispanic-Americans
Affirmative action programs are typically designed to ____.
create homogeneous diversity
Which of the following is NOT one of the Big Five personality dimensions?
empathy
An individual's ____ refers to his or her tendency to respond to situations and events in a predetermined manner.
disposition
To make sure that people with disabilities have the same opportunities as everyone else, organizations can ____.
make a commitment to reasonable workplace accommodations
Which of the following is one of the Big Five personality dimensions?
emotional stability
Which of the following is a paradigm for managing diversity?
the learning and effectiveness paradigm
In order to ensure that women have the same opportunities for development and advancement as men, companies should ____.
develop mentoring programs
Unlike ____, which punishes companies for not achieving specific gender and race differences in their work forces, ____ programs seek to benefit both organizations and their employees by encouraging organizations to value all kinds of differences
affirmative action; diversity
____ is the degree to which group members are psychologically attracted to working with each other to accomplish a common objective.
Social integration
A modem factory in the U.S has 1,200 workers who speak 20 different languages. This factory illustrates ____.
diversity
According to expectancy theory, in order for people to be highly motivated, ____ must be high.
instrumentality
Extrinsic rewards are ____.
rewards associated with performing a task for its own sake
According to ____, people will be motivated when they perceive they are being treated fairly
equity theory
____ says that people will be motivated to the extent to which they accept specific, challenging goals and receive feedback that indicates their progress toward goal achievement.
Goal-setting theory
____ is the process of changing behavior by changing the consequences that follow behavior.
Valence manipulation
Which of the following is an example of an intrinsic reward?
a sense of achievement
According to Don Vlcek, a former Domino's Pizza vice president, "To achieve results, you've got to properly define the goal—and that's not always easy. Vague goals are worthless. But 'increase productivity by 12 percent within three weeks'—that is a clear, useful goal.” Vlcek is discussing ____.
goal specificity
The three components of ____ are initiation of effort, direction of effort, and persistence of effort.
motivation
Managers who use goal-setting theory to motivate employees should ____.
reduce employees' inputs
In equity theory, ____ are others with whom people compare themselves to determine if they have been treated fairly.
referents
According to Alderfer's ERG theory, the lowest-order need is ____.
physiological needs