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17 Cards in this Set
- Front
- Back
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Reactive change
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making changes in response to problems or opportunities as they arise
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proactive change
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planned change that involves making carefully thought out changes in anticipation of possible or expected problems or opportunities
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Technology
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any machine or process that enables an organization to gain a competitive advantage in changing materials used to produce a finished product
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Organizational development (OD)
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set of techniques for implementing planned change to make people and organizations ore effective
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change agent
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a consultant with a background in behavioral sciences who can be a catalyst in helping organizations deal with old problems in new ways
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intervention
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the attempt to correct the diagnosed problems
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Creativity
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process of developing something new or unique
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Seeds of innovation
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the starting point for organizational innovation
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Product innovation
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change in the appearance or the performance of a product or a service or the creation of a new one
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process innovation
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change in the way a product or service in conceived, manufactured, or disseminated
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incremental innovations
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the creation of products, services, or technologies that modify existing ones
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Radical innovations
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the creation of products, services, or technologies that replace existing ones
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Resistance to change
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an emotional/behavioral response to real or imagined threats to an established work routine
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Adaptive change
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reintroduction of a familiar practice
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innovative change
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introduction of a practice that is new to the organization
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Radically innovative change
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introduces a practice that is new to the industry
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Benchmarking
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process by which a company compares its performance with that of high performing organizations
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