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31 Cards in this Set
- Front
- Back
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Big 5 models
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1. openness
2. conscientiousness 3. extraversion 4. agreeableness 5. neuroticism |
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Locus of Control
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• Internal: in-control of self, their actions and inactions are what causes things to happen or not happen
• External: not in-control of own destiny; higher power at work |
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Self Monitoring
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• Very flexible, emerge as leaders, very sensitive to external cues
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Emotional Intelligence
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• Very self aware, know what they do and don’t do well, honest with themselves, can self manage emotions and impulses, self motivated, empathetic
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Major Job Attitudes
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• Job satisfaction
• Job involvement (control over job) • Job Empowerment (affect work environment) • Organizational Commitment (related to loyalty) |
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Cognitive Dissonance
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• Inconsistency between someone’s attitudes and beliefs
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Values of A World Leading Organization
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• Respect
• Integrity • Communication • Excellence • ****These were Enron statements. |
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Work Related Values
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• Achievement
• Empathy • Honest • Fairness |
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Subarctic Statistics
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• In 26% of teams, 0 members performed better than the team
• 9% of teams did WORSE as a team • 87% of teams improved by at least %5 • 45% of teams improved by at least 20% • 35% improved by at least 25% • 10% (28 students) had a surviving score • 35% (112 students) has a surviving score |
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Interpersonal Process
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• Listening to others
• Supporting their efforts • Differing tactfully – in a constructive rather than offensive manner • **Participating equally in group discussions |
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• Effective decision
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= Quality x Acceptance
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How to analyze a case
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• Historical Context
• Formal Organization o Policies? o Procedures already in place? o How is work supposed to be accomplished? o How is work rewarded? • Informal Organization o How is work actually accomplished? o The culture of the organization? o How do they communicate • Key Actors • Problem/Tension/Opportunity • Proposed course of Action |
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ESOP
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Employee Stock Option Plan
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• Vesting period
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o The period of time over which you receive options. Promotes Longevity
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P/E Ratio
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Price of one share/Earnings ratio of one share
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• individualism-collectivism
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individualistic: people define themselves as individuals and form looser ties within their groups
• ex) US, UK, Australia collectivistic: people have stronger bonds to their groups and membership forms self-identity • ex) China, Japan and some Latin American countries |
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• power distance
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degree to which the society views an unequal distribution of power as acceptable
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• uncertainty avoidance
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degree to which people feel threatened by ambiguous, risky or unstructured situations
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• masculinity-femininity
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Masculine cultures: value achievement, competitiveness, and acquisition of money and material objects.
• Ex) Hungary and Japan Feminine cultures: maintaining good relationships, caring for the weak and emphasizing quality of life. • Ex) Sweden and the Netherlands |
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. The Interactionist Perspective
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behavior is jointly determined by the person AND the situation.
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o Attribution
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• Casual explanation we give for an observed behavior. (internal v external attributions)
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Causes of unethical behavior
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external locus of control
Values emphasizing economic well-being o When employees come close to reaching their goal but fall short they may behave unethically |
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• Citizenship:
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tasks helpful to the organization but are not in one’s job description
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o ERG
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Maslow’s condensed into three levels (existence, relatedness, growth)
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o Acquired needs theory
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argues that individuals possess stable and dominant motives to achieve, acquire power or affiliate with others
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o process-based theories
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use the mental processes of employees as the key to understanding employee motivation
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o Reinforcement Theory
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behavior is a function of its consequences
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o empowerment
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a contemporary way of motivating through job design
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• SMART goals
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o one of the most influential theories of motivation
(Specific, Measurable, Aggressive, Realistic, Time-bound) |
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manegment by objective 2
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o companies tie individual goals to company goals using management by objectives
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Maslow Hierarchy of needs
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Self Actualization
Esteem Social Safety Physiological |
