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12 Cards in this Set
- Front
- Back
Indirect Communication Style
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high-context cultures; timing and facial expressions play a major role
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Direct Communication Style
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people meet only to accomplish objectives; direct and focused
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Affective Communication Style
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characteristic of collective cultures; requires listener to observe how message is presented.
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Instrumental Communication Style
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goal-oriented communication where sender lets the person know exactly what they want; more common in individualistic, low-context culture
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Elaborate Communication Style
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found in high context, moderate uncertainty-avoidance cultures;
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Succinct Communication Style
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found in high-context, high uncertainty avoidance cultures; there are many pauses and understatements, and very few words are used to convey meaning.
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Communication
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The process of transferring meanings from sender to receiver
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High-Context
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Arab countries, Japan; implicit and highly coded messages.
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Exacting Communication Style
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found in low context, low uncertainty avoidance cultures; (U.S.) Uses exactly the right amount of words to convey message.
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Contextual
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your rank matters! focus is on speaker and relationship ship of parties, found in collective, high-context, high power distance cultures;
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Personal Communication Style
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focuses on speaker and reduction of boundaries between parties (class doesn't matter); found in individualistic, low-context, low power distance cultures;
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Downward Communication
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Info from manager to subordinate.
Primary purpose is to convey orders. Managers use channel for instructions and feedback. Channel facilitates flow of info. to people with operational duties who need it. |