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12 Cards in this Set

  • Front
  • Back
Omnipotent View of Management:
The view that managers are directly responsible for an organization’s success or failure.
Symbolic View of Management
The view that much of an organization’s success or failure is due to external forces outside managers’ control.
Organizational Culture
the shared values, principles, traditions, and ways of doing things that influence the way organizational members act.
Strong Cultures
Organizational cultures in which the key values are intensely held and widely shared.
Socialization
the process that helps employees adapt to the organization’s culture.
Workplace Spirituality
Workplace Spirituality: A feature of a culture where organizational values promote a sense of purpose through meaningful work that takes place in the context of community.
External Environment
External Environment: Factors and forces outside an organization that affect the organization’s performance.
Specific Environment
Specific Environment: External forces that have a direct impact on managers’ decisions and actions and are directly relevant to the achievement of an organization’s goals.
General Environment
General Environment: Broad external conditions that may affect an organization.
Environmental Uncertainty
Environmental Uncertainty: The degree of change and complexity in an organization’s environment.
Environmental complexity
The number of components in an organization’s environment and the extent of the organization’s knowledge about those components.
Stakeholders
Any constituencies in an organization’s environment that are affected by the organization’s decisions and actions.