Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
30 Cards in this Set
- Front
- Back
|
Lodging Industry |
All businesses that provide overnight accommodations for guests. |
|
|
hotel |
provides sleeping as well as other services |
|
|
hotelier |
owner/manager of hotels |
|
|
tourist |
travels for pleasure |
|
|
Value |
The price paid to rent a room relative to the quality of the room and services that are received |
|
|
Full-Service hotel |
A lodging facility that offers complete food and beverage services. |
|
|
Room service |
The delivery of food and beverages to a hotel guest’s sleeping room |
|
|
Limited-Service hotel |
“select service hotel” |
|
|
B&B Inns |
Very small properties (one to several guest rooms) owned or managed by persons living on-site; these businesses typically offer one meal a day; also called B&B |
|
|
Camps/Parks Lodges |
Sleeping facilities in national, state, or other parks and recreational areas that accommodate visitors to these areas. |
|
|
Extended-Stay hotel |
A moderately priced, limited-service hotel marketing to guests desiring accommodation for extended time periods (generally one week or longer) |
|
|
Convention hotel |
A lodging property with extensive and flexible meeting and exhibition spaces that markets to associations, corporations, and other groups bringing people together for meetings. |
|
|
conference center |
A specialized hospitality operation specifically designed for and dedicated to the needs of small- and medium-sized meetings of 20 to 100 people. |
|
|
Resort |
A full-service hotel with additional attractions that make it a primary destination for travelers. |
|
|
Timeshare |
A lodging property that sells its rooms to guests for use during a specific time period each year; also called vacation ownership property. |
|
|
private clubs |
Membership organizations not open to the public that exist for people enjoying common interests |
|
|
cruise lines |
Passenger vessels designed to provide leisure experiences for people on vacation. |
|
|
Casino |
A business operation that offers table and card games along with (usually) slot operations and other games of skill or chance and amenities that are marketed to customers seeking gaming activities and entertainment. |
|
|
ADR |
Total Revenue from Room Sales ------------------------------------------- Total Number of Room Sold |
|
|
occupancy rate |
Total Rooms Sold ----------------------------- Total Rooms Available |
|
|
RevPAR |
ADR (x) Occupancy Rate |
|
|
GOPPAR |
Gross Operating Profit ---------------------------------- Rooms Available to Sell |
|
|
hospitality industry |
Organizations that provide lodging accommodations and food services for people when they are away from home. |
|
|
Hospitality |
The food and beverage and lodging operations (including hotels) that house and feed travelers. |
|
|
Retail Stores |
Stores and shops that appeal to travelers. |
|
|
Transportation Services |
Businesses that help move travelers from place to place |
|
|
Destination Sites |
Locations offering activities and attractions enjoyed by travelers |
|
|
Leisure travelers |
persons who travel because of pleasure. |
|
|
business travelers |
more than half of travelers and will seek different amenities than leisure travelers. |
|
|
Amenities |
Hotel products and services designed to attract guests. |
