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24 Cards in this Set

  • Front
  • Back
Environment
world around you
affect displays
displays of emotion
chronemics
study of time
(formal time informal time)
kinesics
body movement
olfaction
study of smell
paralanguage
how you say the lanuage
(its now what you said, its how you said it)
physical appearance
what you wear and look like
proxemics
study and use of space
tacticle
touch
self-listening
what does your body say?
discriminative
information value
evaluative
someone wanting someone's money
empathic
placing ourselves in someone elses shoes
appreicative
enjoyment
source
encoder
message
the non-verbal/verbal communication
channel
how the message is delivered
receiver
listener(most difficult part of communication)
feedback
response
interference
disruptions/distractions between communication (can happen in all aspects of the model)
context
physical and psychological
frame of reference
everything we experience in life
double-blind theory
when verbal and non-verbal contradict, non-verbal wins
non-persons
ignoring/mistreating people we don't know