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21 Cards in this Set

  • Front
  • Back
Labor Relations Process
manager and a labor organization designated as the exclusive bargaining agent representing the interests of a group of employees engaged in the joint determination and administration of work rules.
Interest dispute
dispute over what the terms or conditions of employment or work rules will be
Rights Dispute
disputes over the intrepretation or application of a contracts form
Work Rule
1) rules governing compensation in all forms, 2) rules specificying the employees job rights and obligations
Manager
represent the interests of the ownership as well as their own self interests. Delegated authority by ownership to make various decisions
Union representative
elected by the members to represent their employment interests
Employees
most significant participants in labor relations process, non management
Dual loyalty
loyality to both their employer and union organization. Firefighters, police
Government
Executive, legislative, and judicial at the fed state and local levels
Third Party Neutral
mediators and arbitrators, resolve disputes in labor agreement
Mediator
used to help resolve interest disputes during negotations. assists mgt and employees in a voluntary settlement, no legal authority
Arbitrator
hired to make a final and binding decision on a disputed issue
Economy
refered to as indicating movement along such quantative indicators such as inflation, unemployment, and productivity.
Labor market
What employees are needed, skilled unskilled, etc
Product or Service Market
where the company either sells its product or purchases key elements required for products or services
Financial Market
the arena in which the employees and unions seek to borrow funds to finance investment strategies
Technology
most immediate and persistent influence on creation of work rules. dimensions 1) equipment used in operation 2) pace and scheduling of work 3) characteristics of the work enviornment and taskts to be performed 4) info exchange
International Forces
things that guide international trade
Public Opinion
mass media represents an important influence within a community, serving as both a generator and conduit of community opinion.
Union Density
proportion of total group, comprised of union members is one measure of relative union strength or political influence
Employment at Will
permits employers to discharge an at will employee at any time for any or no stated reason