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44 Cards in this Set

  • Front
  • Back
Trait Leadership

Based off looks (i.e JFK vs. Nixon)
Three Types of Leadership Styles

Autocratic, Democratic, Laissez-Faire
Autocratic

Boss-Centered
Democratic

Leader & Employees are equal

Laissez-Faire

Anarchy

Two Primary Dimensions


Concern for task


Concern for people


Five Categories of Management


1. Country Club Management


2. Team Management


3. Organizational Man Management


4. Impoverished Management


5. Authority- Obedience Management


Country Club Management

Friendly Organization (Synergy)

Team Management


Team builds trust and relationships


Organizational Man Management


Balance between team and leadership



Impoverished Management


Minimum effort to get work done




Authority- Obedience Management

Results over human conditions
Situational Leadership


Situation Based


1. Telling


2. Selling


3. Participatory


4. delegating




Transformational Leadership


Change agent




Discursive Leadership


ability to influence abb and work flow


1. BIG D


2. little d


BIG D


broader cultural conversation on a daily basis




little d

moment-to-moment

Three theories for Leaders to communicate effectively with group

1. management theory


2. human relations theory


3. human resources theory


Management Theory

downward, precise communication

Human Relations Theory


Supportive communications




Human Resources Theory

emphasizes leaders to involve employees in decision making
Four characteristics of Effective Communication from leaders


1. Openness


2. Supportiveness


3. Motivation


4. Empowerment

Ten different types of groups & Teams


1. Informal


2. Staff/ Account


3. Task force


4. Governance


5. Focus Group


6. Self- Managing


7. Quality


8. Management


9. Project Group


10. Creative Group

Informal Group

group that shares common interest
Staff/Account Group

people who work on a daily basis together from different departments

Task Force

People from different departments come together to complete one challenge only

Governance Group

People come together to make laws




Focus Groups

done for research purposes

Self- Managing Group

a group that handles their own budgets and decisions
Management Group

Managers come together from different departments to solve something



Quality

various departments work on quality control issues

Project group

diverse individuals with different skill sets coming together to complete a task (new biz presentation)

Creative Group

PR and Ad agencies creating campaigns and ads, etc

Three trends in the workplace


1. Diversity


2. Quality control & Customer Satisfaction


3. Information and Technology

Transactional


verbal and nonverbal cues to negotiate



Task


Specific job


1. Research


2. Analysis


3. Creative ideation


4. Execution

Systems Theory

Each person plays a specific role in the bigger picture
The Five Boxes that are obstacles to leaders

1. Shy Box


2. Point of View Box


3. Different Box


4. Too Much Effort Box


5. Disapproval Box


Shy Box

Shy person considered dull and quiet and makes no effort
POV box


minority shares opinion but ignored




Different Box


based off gender, race, religion, etc




Too much effort

extra effort to someone who doesn't pay attention as much

Disapproval box

group cuts off leader because of the individual lifestyle they live

Five elements of credibility


1. Competence


2. Coorientation


3. Trustworthiness


4. Objectivity


5. Dynamism