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21 Cards in this Set
- Front
- Back
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What do you do if a patient missed an appointment?
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#1 gather charts for missed appts
#2 mark (stamp) no show, cancel, no reschedule, cancel/reschedule #3 [it pm dpctpr s desl #4 call to pts #5 document calls |
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Why world a doctor dismiss a patient?
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1) won't pay the bill
2) didn't tell him everything |
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consultation
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one doctor ask another doctor for advice/opinion
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Doctor
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- hire qualified people
- watch our for hazard's - Toxic-msds - equipment |
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res judicata
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the thing has been decided
( already resolved ) |
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communication
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- exchange
- body language - telephone ask questions - informed consent - pt complaints -dont' be overly optimistic - abandonment - fees |
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Dismissals
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#1 write a formal letter
#2 send letter by certified mail #3 put copy of letter and receipt of mail in medical record |
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Standards of care and safety knowkage skills
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- avoid anything not trained to do
- documentation - continue your education - pt complaints - avoid criticism of other health care workers |
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Referrals
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#1 make appt for the pt
* check in few days to make sure appt was made (put in log) #2 watch for results to come back * check with other office #3 documentation |
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statute of limitations
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period of time established which a lawsuit may be filed
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claims-made insurance
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liability insurance that covers insured for claims made while policy is in force
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assumption of risk
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difense, difendant is not guilty of negligent act because plaintiff accepted beforhand any risks involed
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comparative negligence
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affirmative defense claimed, plaintiff contributed to the injury
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release of tortfeasor
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prohibits lawsuit against person who caused injury if settlement of a suit
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occurrence insurance
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insurance, claims arising from an incident that occurred
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technical defenses
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defense, based on legal technecalities
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emergency
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person who comes to the aid of a victim in an emergency is not held liable
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affirmative defenses
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defendant in medical professional liability suit allow's accused to present factual evidence, caused by physicion's negligence
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contributory negligence
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affirmative defense that alleges, lack of care caused his or her own injury
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denial
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defense claims innocence or that 1 or more of the 4 D's are lacking
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liability insurance
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contract coverage for potential damages incurred as a result of a negligent act
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