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135 Cards in this Set

  • Front
  • Back
Degree of Labor Intensiveness
A Measure of the proportion of total operating costs comprised of labor costs, must also be considered in determining employee wage rates
Job Evaluation
used to maintain rational and fair wage relationships among various jobs
Job Analysis
A process of systematically securing information and facts about the jobs to be evaluated
Profit-Sharing Plans
Incentive plan to provide direct or indirect payments to employees that depend on company's profitability in addition to regular salary and bonuses
Gain-Sharing Plans
Incentive plan where companies make monetary payments to a specific group or groups of employees for producing more output or generating cost savings beyond some established goal
Scanlon Plan
Incentive plan that provides bonus payments based on a computed ratio of total labor costs (TLC) to total production values (TPV), which typically equal monthly sales, plus or minus inventory adjustments.
Ruker Plan
Incentive plan based on a change in the ratio between labor costs and dollar value added. The value added equals sales less purchased materials.
Improshare Plan
Incentive plan where a monetary reward is granted whenever the number of labor hours required to produce the output during a measured period (week, month, etc) is less than the number of hours required during the base period.
Skill Based Pay
Compensation plan that bases pay on the skills or knowledge an employee possesses that are valued by the employer.
Wage Spread
Represents the distribution of the proposed or negotiated wage increase to the bargaining unit employees
Skill Pay Differential
A special cents-per-hour increase only applicable to certain high-rated jobs. Used to maintain a desired wage spread between higher and lower skilled employees
Two-Tier Pay Plan
Compensation plan that specifies a newly hired employee will be paid less than other employees performing a similar job
Wage Comparability
Comparing of wage rates in one bargaining unit to wage rates in a comparable unit
Ability to Pay
The financial condition of the organization can be used as a standard for wage determination.
Labor Productivity
A measure of the value of output created relative to the hourly costs of the labor necessary to produce that output
Consumer Price Index (CPI)
Measures changes in the price of goods and services purchased by a typical American household on a monthly basis
Cost-of-living-adjustment (COLA)
A contractual obligation on an employer to change rates of pay in accordance with a collectively bargained formula
Deferred Wage Increase
Wage increases negotiated in multi-year contract provide some adjustment in base wage rates beyond the first contract year
Wage re-opener
Clause written to permit wages to be renegotiated at a specified point in time during the contract or whenever some predetermined event occurs (e.g. profits exceed a certain level)
Back-Loaded
Deferred wage increases in multi-year contracts where larger increases occur later in the contract
Front-Loaded
Deferred wage increases in multi-year contracts where smaller increases occur later in the contract
Even-Loaded
Deferred wage increases in multi-year contracts where wage increases are equal in all years
Lump-Sum Pay
Pay adjustments that do not change the employee's base hourly wag rate, thus having no impact on roll-up costs
Preferred Provider Organization (PPO)
Health care plan that permits an employee to pay a lower rate for health care services if the employee agrees to use health care providers approved by the plan
Health Maintenance Organization (HMO)
Health care plan that restricts an employee's choice of health care provider to a specific organization
Consumer-directed Health Care Plan
Health care plan that involves a high deductible insurance policy combined with a health savings account into which an employee may place pre-tax dollars to spend for later health care needs until the high deductible has been paid and the insurance policy begins to pay for health care needs
Severance Pay
Provides a lump-sum payment on termination. Only extended to an employee whose job has been terminated as a result of permanent shutdown, is subject to a lengthy layoff, or who has no reasonable prospect for recall
Supplemental Unemployment Benefit Plan
Provides pay in addition to unemployment compensation to which the individual would be entitled.
Work Sharing
Qualified employees agree to share the available work opportunities by having each employee work a reduced number of hours
Premium Pay
Pay for hours worked beyond regularly scheduled hours
Shift Differentials
Premium payments for working a night or weekend shift
Reporting Pay
Guarantees some minimum number of hours' pay for employees who report for scheduled work but find no work
Call-in Pay
Guarantees four hours' pay for employees called in to work during nonscheduled work hours
Defined Benefit Pension Plan
Guarantees a specified dollar benefit payment per month to a covered employee on retirement and is typically funded by the employer
Defined Contribution Pension Plan
Employee Stock Ownership Plan (ESOP)
Investing employee's pension savings in the company
Cash Balance Plan
Retirement savings approach that combines features of both defined benefit and defined contribution plans. Employer typically agrees to make a specified contribution to an employee's retirement account, which is guaranteed to earn a specified rate of interest
Pension Protection Act of 2006
Eliminated most legal concerns surrounding the implementation of cash balance plans
Employee Retirement Income Security Act of 1974 (ERISA)
Establishes minimum standards for pension plans in private industry and provides for extensive rules on the federal income tax effects of transactions associated with employee benefit plans
Cliff Vesting Schedule
A qualified retirement plan must, at a minimum, permit a participant to earn a non-forfeitable right to 100 percent vested after seven years of service
Graded Vesting Schedule
A plan participant would be 20 percent vested after three years of service, 40 percent vested after four years, 60 percent vested after five years, 80 percent vested after six years and 100 percent vested after seven years of service
Family and Medical Leave Act of 1993 (FMLA)
Requires private-sector employers of 50 or more employees to provide eligible employees up to 12 weeks of unpaid leave for their own serious illness; the birth or adoption of a child; or care of a seriously ill child; spouse or parent.
Prepaid Legal Service Plans
Inexpensive means of providing legal assistance to employees without imposing substantial administrative burdens on an employer
Employee Assistance Plan (EAP)
Provides counseling services to employees, covering a wide range of problems
Education Tuition Aid
Helps to cover expenses incurred by an employee who seeks additional education and training related to the employee's career.
Transportation Subsidy
Used to offset travel expenses to and from work
Technological Change
Changes in the production process that result from the introduction of labor-saving machinery and changes in material handling and work flow
Automation
A type of technological change, where machines perform tasks formerly performed by humans, and the human operator is replaced by automatic controls
High Performance Work Organization (HPWO)
A partnership in which both management and labor take responsibility for ensuring that the firm will adapt to competitive market and technological demands by sharing information, continuously training workers, and adapting to work rules to meet each firm's needs.
De-skilling
Reduction in the responsibility or skill level required to perform some jobs, caused by technological advancements, resulting in lower employee compensation and less job security for those employees holding such jobs.
Featherbedding
Job security provisions that attempt to make jobs more secure, such as spreading the workload by placing limits on the load that can be carried, restricting the duties of employees, limiting the number of machines one operator can tend to, or requiring standby crews
Worker Adjustment and Retraining Notification Act (WARN)
Requires employers with 100 or more employees to give 60 days' advance notice of a plant closing or major layoff
Subcontracting
Occurs when a firm determines that it cannot perform all the tasks that are necessary to operate its business successfully or that another firm can perform the needed tasks better or at a lower cost
Outsourcing
A cost-cutting strategy of shifting work away from one's own firm to a different producer who may be located inside or outside the United States
Offshoring
Movement of work from a company location within the United States to locations outside of the United States
Jurisdictional Disputes
Disputes over which workers will be assigned to perform particular jobs or duties due to changes in technology, job descriptions, work materials, or processes
Flextime
Allow an employee to start and finish work at his or her discretion, as long as the specified total number of hours per week or per day are worked and the employee is present at work during a core-hour period.
Compressed Workweek
Four 10-hour work days with three days off each week or eight 9-hour days and one 8-hour days permitting one extra day off every two weeks
Seniority
Factor of who has been with the company longest, used to determine personnel decisions that affect bargaining unit employees
Benefit Rights
Vacation entitlement or scheduling, usually determined by seniority
Competitive Job Rights
Promotion, layoff or recall, work assignments, transfers, shift preference, usually determined by seniority
Bumping Rights
In a layoff, a more senior employee from one department might assert a claim to a job held by a less senior employee in a different department
Superseniority
Provides that highly skilled technical employees or union officials directly involved in contract negotiations or grievance handling will be the last ones laid off, regardless of their actual length of time on the job
Work Sharing
Two or more employees share a job by dividing the standard total number of hours for the job between them
Work Restructuring
Changing the nature of the work performed by employees, typically involves major departures from the traditional way of assigning specific tasks to each employee
Occupational Safety and Health Act (OSHA)
Governs occupational health and safety in the private sector and federal government. Main goal is to ensure that employers provide employees with an environment free from recognized hazards
Americans with Disabilities Act (ADA)
Prohibits, under certain circumstances, discrimination based on disability
Person with Disabilities
A person with a physical or mental impairment that substantially limits that person in some major life activity
Reasonable Accommodation
If an employer can make a modification in a job's requirements or structure that will not cause the employer “undue hardship” and that will allow a disabled employee to do the job, then that modification or change in the job must be made
Fact-Finding
A semi-judicial process used primarily in the public sector to gather facts about a labor dispute for the purpose of publishing a public report containing the fact-finder's conclusions and often recommended terms of settlement
Interest Arbitration
Involves the selection of a neutral person or panel to hear the bargaining positions of the parties and make a final and binding decision on what should be included in a negotiated agreement
Federal Mediation and Conciliation Service (FMCS)
independent federal agency charged with helping to prevent or minimize labor disputes by providing mediation, conciliation, and voluntary arbitration services
Conventional Interest Arbitration
Arbitration procedure where the arbitrator can select either party's proposal or some compromise settlement terms between or beyond those proposed by the parties themselves
Final-Offer Total Package (FOTP)
Form of interest arbitration that restricts an arbitrator's authority to settle an interest dispute by requiring the selection of either the employer's or union;s final proposal on all issues in dispute
Final-Offer Issue by Issue (FOIBI)
Form of interest arbitration where the arbitrator is restricted to selecting either the union's or employer's final proposal on each separate issue in dispute
Mediation-Arbitration (med-arb)
A third party neutral selected by the bargaining parties will first function in the role of a mediator attempting to encourage the parties to make a voluntary settlement. If no settlement occurs, the third party neutral then switches hats to become an arbitrator empowered by the parties to make a final and binding decision to resolve the parties' interests disputes
Strike
A temporary work stoppage by a group of employees for the purpose of expressing a grievance or enforcing a demand
Primary Employer
The employer with whom the striking employees have a dispute and the employer who has the ability to end the dispute by agreeing to employees' proposed settlement terms
Lockout
A temporary work stoppage caused by an employer's withdrawal of employee's opportunity to work for the purpose of enforcing a bargaining demand or minimizing the employer's potential loss should employees control the timing of a work stoppage by initiating a strike
Unconditional Request for reinstatement
A locked-out employee always has the right to return to work at any time during the lockout by notifying management of the employee's voluntary acceptance of the employer's proposed terms and conditions of employment
Economic Strike
A strike that began over a wage dispute
Unfair Labor Practice Strike
A strike that began over an unfair labor practice
Wildcat Strike
A strike which occurs in violation of an existing no-strike clause in a labor agreement and often without the approval or prior knowledge of union officials
Sympathy Strike
Work Stoppage by employees who have no dispute with their own employer but are striking to support another bargaining unit of their employer or a union representing employees at another employer
Jurisdictional Strike
Involves a dispute between two or more unions over the assignment of work
Voluntary Employee's Beneficiary Association (VEBA)
A trust controlled by the union who will use the funds' earnings to finance medical and prescription drug benefits for current and future retirees
Preferential Recall List (Laidlaw-Fleetwood Doctrine)
List that striking employees have the right to be put on that requires the employer to fill any permanent vacancy occurring in a bargaining unit position thereafter by firs offering the job to a qualified individual on the preferential recall list
Serious Strike Misconduct
Employees that engage in an unlawful strike during an otherwise lawful strike forfeit their normal rights to reinstatement
Secondary Employer
An employer with no direct authority to resolve the labor dispute that may become involved in a labor dispute wither voluntarily or involuntarily
Business Ally
A secondary employer who knows or reasonably should have known that engaging in certain conduct would aid a primary employer during a labor dispute is presumed to have voluntarily joined the labor dispute on the side of the primary employer and therefore can be subjected to the same lawful economic pressure tactics that employees could engage in regarding the primary employer
Struck Work
A secondary employer who agrees to perform work normally done by striking employees. The most common means of establishing business ally status
Sympathy Striker
A secondary employer's driver that fails to make a delivery to a struck employer's business is presumed to be acting in sympathy with the striking employees
Common Situs Picketing
Occurs at a location where a primary employer and one or more neutral, secondary employers are engaged in normal business operations at the same site
Moore Dry Dock Doctrine
Establishes guidelines for lawful picketing at a common site of a labor dispute. Picketing at a common site is lawful if: 1. The primary employer is present and engaged in normal business operations at the common site. 2. Picket signs must clearly identify the primary employer with whom the union has a labor dispute. 3. Picketing must occur at locations reasonably close to the primary employer's operations at the common site
Reserve Gate Doctrine
Permits entrances to a work site to be clearly marked for the exclusive use of either a primary employer or neutral, secondary employer and their employees, customers, and suppliers
General Electric Doctrine
Establishes the conditions under which a primary employer could lawfully establish a gate on the primary employer;s property reserved for the exclusive use of a neutral, secondary employer hired to preform some work for the primary employer during a labor dispute
Product Picketing
Lawful for the purpose of encouraging consumers to boycott the products or services of the primary employer involved in a labor dispute
Merged Product Doctrine
Exception to a union's right to engage in product picketing occurs if the product of the primary employer being struck and a neutral, secondary employer are so intertwined that it would be impossible for a consumer to boycott the primary employer's product without inducing a near total boycott of the neutral secondary employer
Handbilling
Where other forms of picket activity may be illegal, attempting to hand a written notice to boycott a product to an individual is allowed
National Emergency Strikes
Strikes that have substantial adverse impact on national economic or defense interests. Federal government uses three methods to deal with such strikes, 1. Presidential seizure or other intervention, 2. Procedures under the Railway Labor Act, 3. Procedures under the Labor Management Relations Act
Grievance
The core of contract administration and is defined as an employee's alleged violation of the labor agreement that is submitted for resolution
Employee Voice
Opportunity for an individual to offer input into management's decision making and discuss, even appeal, adverse employment actions
Grievance Mediation
Formal step in the grievance procedure designed to resolve grievances without the use of arbitration
Directive or Results-Oriented Mediation
Approach to grievance mediation where the goal is to bring the parties to a certain agreement that the mediator believes is appropriate and achievable. Mediator sits down with both parties who talk to the mediator directly, not to each other, with the agitated party going first
Transformation Mediation
Approach to grievance mediation where the mediator tries to get the parties to discover their own separate and mutual resources and to understand the other party's point of view. Serves as a good starting point from which to move on, if necessary, to other approaches to mediation
Open-Door Policy
Policy that encourages employees to resolve any workplace problems with their immediate supervisor because the supervisor is the person closest to the situation and may be aware the problems and may be in a position to offer a new perspective
Ombudsperson
A person employed by a company to help resolve personnel disputes. Functions as a “go-between” the aggrieved employee and the company manager
Peer Review Panel
Mix of employees, managers, and non managers that conduct a hearing in which the aggrieved employees tells his or her side of the story and presents witnesses
Early Neutral Evaluation
A process in which a neutral party is chosen jointly by the employee and the company to conduct an informal hearing at which the parties present their evidence and arguments. Purpose of the hearing is to narrow the issues and help the parties better understand the strengths and weaknesses of their positions
Codified Relationships
Stress the rights and privileges of union stewards and first line supervisors established through the labor agreement and various union and management publications
Power Relationships
Develop in situations where the supervisor and union stewards pursue differing interests or goals
Empathetic Relationships
Occur between individuals when each is aware of the other's situation and is guided by an understanding appreciation
Third-and-One-half Step
Management and union reps meet to discuss and trade grievances, dispatching several cases originally scheduled for arbitration
Across the Board Increase
A general wage increase that covers all the members of a bargaining unit, regardless of classification, grade or step level
American Arbitration Association (AAA)
A private nonprofit organization that, among other things, provides lists of qualified arbitrators to unions and employers and administers the arbitration process
Back Pay
Wages dues for past services, often the difference between money already received and a higher amount resulting from a change in wage rates
Beck Notice
Allows employees paying union dues to “opt out” of paying the portion of dies used towards political contributions or other activity not related to administration of the collective bargaining agreement. Requires employers to post notices where workplace postings are located and in other “conspicuous places”
Broadbanding
The replacement of a salary schedule or pay classification system that has numerous salary grades or levels with one that has only a few “bands” that each carry wider pay-range spreads
Capricious
A phrase describing an action or decision which is made without cause or without consideration of an objective standard, and is totally subject to the whim or pleasure of the person or party in power
Card Check Agreement
An agreement in which the employer agrees to recognize a union as the official bargaining agent of its employees once a third party verifies that a majority of the entire group of employees has signed union membership cards
Coalition Bargaining
When one or both parties engaged in collective bargaining represents a group of entities. e.g. A group of labor unions forms a coalition to negotiate a single agreement
Community of Interest
Factors, such as common supervision, job tasks, hours, working conditions, wages and benefits, etc. which determine which groups of employees the NLRB will include in an appropriate bargaining unit
Concerted Activity
Action taken by a group of employees in order to improve their working conditions or benefits. Bargaining law considers this type of activity protected from retaliation or reprisal
Constructive Discharge
IN some cases, a resignation provoked by management harassment so unbearable that the resignation may be construed by the court or an arbitrator as a form of discharge, restoring the employee's right to grieve or hold the employer liable for violating the employee's due process rights
COPE
Committee on Political Action or Political Action Committee of the union. Funded by voluntary contributions made by individual members for the purpose of supporting labor-friendly legislation and sometimes labor-endorsed political candidates
Davis-Beacon Act
Federal Law passed in 1931 that provides for payment of wages by contractors engaged in construction, alteration or repair of public buildings or Federal contracts that must be no lower than locally prevailing wages and benefits for the same kind of work. The secretary of labor fixes these wage rates
Decertification
An action by employees of a unit to remove the exclusive representation status of the existing union by the filing of petitions calling for an election to change to a different union, or to become unrepresented
Double Breasted Operation
A condition where an employer operates two closely related companies- one with a union contract and one without. Under such operation, the employer will normally assign most of the work to the non-union segment of its two companies
Escalator Clause
Union contract provision for the raising and lowering of wages according to changes in the cost of living index or a similar standard; most commonly referred to as a COLA
Escape Clause
A provision in maintenance of membership union contracts giving union members a period during which they may resign from union membership. Members who do not exercise this option must remain members for the duration of the contract
Evergreen Clause
An automatic renewal clause. Such a clause purports to continue the terms of the contract indefinitely until the parties negotiate and ratifies a successor contract
Exempt Employee
AN employee who is not covered by the Fair Labor Standards Act and is therefore not eligible for time-and-one-half monetary payments for overtime work. Generally paid a salary rather than hourly rate
Excelsior List
The list of names and addresses of employees eligible to vote in a union election. Normally provided by the employer to the union within 10 days after the election date has been set or agreed upon at the NLRB
Fringe Benefits
Negotiated contract provisions other than wages and hours; for example, health insurance, welfare fund, pensions
Grandfather Clause
An exception provided in a contract article that either exempts or continues a prior benefit to those covered employees who were employed prior to the negotiation of that article