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11 Cards in this Set
- Front
- Back
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Who pioneered Value Stream Mapping & when?
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Henry Ford in the 1920s
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Who perfected VSM (Value Stream Mapping)?
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Toyota: enabled a company to visualize flow of information & materials in a process
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Why is Value Stream Mapping important?
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It identifies opportunities for improvement & clues to effective action
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What is Value Stream Mapping NOT?
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NOT
1) a tool for tactical implementation 2) a plan for implementing changes 3) a spaghetti diagram |
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What are some things identified in Value Stream Mapping?
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Waste, Opportunity, Value
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Define Waste
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Anything expected beyond the minimum required to satisfy customer expectations
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Define Opportunity
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Overlooked or uncapitalized value-generating activities
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Define Value
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Anything the customer is willing to pay for. Satisfies 3 test:
~ It changes something ~ Customer cares about it ~ Done right the first time |
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Who is involved in Value Stream Mapping?
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It is a group, no more than 8 people
1) VSM facilitator 2) Key focus area personnel 3) Key support personnel 4) Key customers 5) Key suppliers 6) Management sponsor |
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Summarize Value Stream Mapping
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1) Flexible & scalable as a tool
2) Illustrates what areas should be addressed & why 3) Is a team sport 4) Drives change to reduce waste & improve customer satisfaction |
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What are some results of Value Stream Mapping?
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1) Creates a vision for the future
2) Encourages participation 3) Reduces risk of islands of excellence 4) Helps remove barriers to good communication 5) Provides a plan for implantation 6) Provides metrics by which to measure performance |
