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20 Cards in this Set

  • Front
  • Back
Concrete Experience
less systematic and more intuitive, learning through specific past experiences (applying past experiences with IT to the present)
Reflective Observation
still intuitive, learning through observation (wants IT training and support)
Abstract Conceptualization
more logical, systematic planning, and intellectual understanding (wants documentation, logic, and code for an IT)
Active Experimentation
more experimental, risk-taking (willing to experiment with an IT)
Converger
Abstract Conceptualization and Active Experimentation
Diverger
Concrete Experience and Reflective Observation
Assimilator
Abstract Conceptualization and Reflective Observation
Accomodator
Concrete Experience and Active Experimentation
Intelligence
Clear, measurable start and goal states
Programmable procedure for recognizing problem
Design
Known alternatives, manageable number
Programmable procedure for implementing alternatives
Known (or predictable) and measurable consequences
Choice
Quantifiable evaluation criteria
Programmable evaluation procedure
Data
a flow of events or transactions captured by an organizations systems that by itself is useful for transacting but little else
Information
organizing data into categories of understanding by expending resources
Knowledge
expending additional resources to discover patterns, rules, and contexts where the knowledge works
Wisdom
the collective and individual experience of applying knowledge to the solution of problems
Tacit Knowledge
Expertise and experience not formally documented, knowledge that is embedded within the human brain and cannot be easily expressed
Explicit Knowledge
Knowledge that can be easily codified
Taxonomies
a scheme for classifying information and knowledge such that it can be easily accessed
Tagging
once the taxonomy is set up the documents are labeled (tagged) with their proper classification
Portals
Enterprise knowledge portals provide access to external sources of information such as news feeds, research, econometric data, and also to internal knowledge resources such as e-mail, chat/instant messaging, discussion groups, etc.