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61 Cards in this Set

  • Front
  • Back

Define Online Services

A facility that users can access over the Internet and which allows data exchange and interaction.

What is communication about?

It is about moving data between users.

Types of Online Communication

Email, instant messaging, newsgroups, social networking, online conferencing and blogs.

Examples of Online Communication

Skype, Facebook, Outlook, Tumblr, etc.

Benefits of Online Communication

Saves money on travel, saves time, you can access it anywhere at anytime, things can happen instantly, socialising.

Drawbacks of Online Communication

Social networking can be a bad influence on young teenagers and can cause more teenagers to misbehave.

What is Real-Time Information?

It is a service that is used to get up-to-date information

Types of Real-Time Information

Weather updates, traffic reports, news services, flight status updates, train timetables.

Examples of Real-Time Information

BBC News, BBC weather,etc

Benefits of Real-Time Information

Provides up-to-date information when picking people up from airports. Companies can also use real-time information about customers' reactions to adverts to improve the effectiveness of those adverts.

What does Commerce involve?

It involves business-buying, selling and money services such as the banking.

Types of Commerce

Internet banking, online auction, websites, retail sales, publishing.

Examples of Commerce

eBay, HMV, Tesco.com, Kindle on Amazon.

Benefits of Commerce

You can do it globally, much easier to carry out transactions without needing to use physical money, at anytime and easier than going out and doing it.

What does Government involve?

It involves public services such as government bodies like the DVLA and local council.

Types of Government services

Online tax returns, e-voting, applications for services or grants, revenue collection and renewing car tax.

Example of Government service

Applying for your first provisional driving licence.

Benefits of Government services

Saves time and money, more convenient-saves you a trip to the post office.

Drawback of Government service.

It reduces employment as it is done online.

What does Education involve?

It involves learning and training online.

Types of online Education

Online learning, online training, manufacturers' online tutorials.

Examples of online Education

Using Microsoft training package for Windows 7, BBC Bitesize.

Benefits of online Education

cheaper-no travelling involved, allows you to do training from the comfort of your own home.

What does online Entertainment involve?

It involves using the internet for leisure and fun.

Types of Entertainment

Online gaming, radio players, music websites, catch-up TV and on-demand films.

Examples of Entertainment.

Netflix, Farmville and World of Warcraft.

Benefits of Entertainment

Enhances gaming experience by allowing you to play against people you may not know, more choice.

What is a VLE?

It is a Virtual Learning Environment. This service is a virtual classroom that allows teachers and students to communicate with each other.

Examples of VLEs

Fronter, Frog, Moodle.

Benefits of VLEs

Cost effective(good value), access it anywhere with Internet at anytime, specifically designed for teachers and students.

Drawback of VLE

VLEs are restricted to academic subjects.

What do Download Services involve?

Download services involve files which can be downloaded and saved onto the user's computer. These are LEGAL services.

Types of Download Services

Downloads for music, film, software and upgrades.

Example of a Download Service

Downloading a film from Amazon Prime.

Benefits of Download Services

Purchasing becomes more easy and more affordable and you also don't have to go to a shop to buy it.

What does Business involve?

It involves businesses using websites to make their business more efficient or to save money.

Types of Business services online

Video conferencing, collaborative working, business networks.

Examples of online Business services.

Video conferencing using Skype, having an account on LinkedIn.

Benefits of online Business services.

Real-time, saves money and saves time.

Online Advertising is...

designed to capture and hold the attention of a user to promote a product or service.

Name 3 examples of online advertising

Sponsored links on a search engine, pay-per-click advertising, email marketing.

How do sponsored links on search engines work?

Companies choose the right keywords to get high up on the rankings. They can pay search engines to get high up on the rankings.

How does Pay-Per-Click work?

A web page will host an advert for another organisation. If a user clicks on the advert, they are directed to the advertiser's website. The host will receive payment for each user who clicks on the advert. This is known as an affiliate model. An example if GoogleAds.

What is email marketing?

Companies use emails to send advertisements to customers. It can be regarded as spam or bulk email by people.

What does file compression do?

File compression makes files SMALLER so that they take up less space in computer memory. One file can be compressed or many files can be compressed in to one.

What is compression also known as?

Zipping.

How are files compressed?

Files can be compressed using algorithms. Each file extension (e.g, .zip, .rar) are created using a different compression algorithm. The user needs to use the same program to expand and compress the file.

What is an index?

When files are compressed, the last item in the compressed file is an index. It contains the information needed to expand the files to their original size.

Advantages of file compression

Saving memory space on computers, files will upload and download more quickly, files will better fit restrictions such as attachment limit on email.

Examples of file compression and expansion softwares

7-Zip, Peazip, Winzip.

Difference between traditional software and online software

Traditional software is installed onto a computer whereas online software is accessed over the internet through a web browser.

Advantages of standalone software

As it is installed on to the hard drive, it can be used when there is no internet access.


It runs faster than online software with a poor internet connection.

Disadvantages of standalone software


It can be more expensive than online software, you have to update it manually, usually specific to certain systems, manual back-up is required.

Disadvantages of online software

Security can be an issue if the company doesn't have strong security measures.


Internet is needed.

Advantages of online software

updated automatically(on the server, rather than the client), backed up automatically, can be used on different devices, can be used on different operating systems(Windows, Mac), available anywhere with Internet.

What is online backup?

Backing up files online means saving them to external servers.

Advantages of online back-up

If the computer fails, the files are saved on servers elsewhere and would still be safe.


Cloud storage is often also backed up so there is double security.

Why is backing up files important?

If files become corrupt, if files are accidentally deleted and due to the risk of viruses.

Explain backing up and restoring files

If a file is backed up, it means that you can restore the file if the the original copy is deleted or corrupted. It is about making a second copy and being able to restore it.

What is collaborative working online?

People working together over the Internet.

Advantages of collaborative working

Users don't need to travel to work together, saving money, time and the environment.


Users can work on the same document instead of having different versions of the same file.