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19 Cards in this Set
- Front
- Back
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Project management
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organizing and directing other people to achieve a planned result within a predetermined schedule and budget
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Internal users
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people inside the company who will use the system to do their work
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External users
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people outside the company who use the system, such as Internet customers or approved suppliers
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Sponsor
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a person or group who has authorized and funded a development project, also called a client
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Business benefits
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improvements or benefits that will accrue to the company as a result of the project and its deliverables
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System capabilities
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a fairly short, high-level list of functions that the system must contain to achieve the objectives of the project and produce the defined business benefits
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Project charter
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a set of documents that define the need, objective, benefits, and scope of the new system
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Scope creep
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the addition of new functions to the scope of a system that cause the project to increase in size
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Essential use case model
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a model that is often built during the inception phase to define the most critical functions the system must perform to respond to a business event
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Work breakdown structure
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the hierarchy of phases, activities, and tasks of a project- one method to estimate and schedule the tasks of a project
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PERT/CPM chart
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a chart for scheduling a project based on individual tasks or activities and their dependencies
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Gantt chart
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a bar chart that represents the tasks and activities of the project schedule and tracks the current date and tasks completed
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Critical path
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a sequence of tasks that cannot be delayed without causing the project to be completed late
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Slack time, or float
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the amount of time any task can be delayed without having a negative impact on the completion date of the project
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Milestone
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a precise point on the project schedule that indicates a specific completion point
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Risk management
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the project management area that tries to identify potential trouble spots in the project that may jeopardize the successful conclusion of the project
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Cost / benefit analysis
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a comparison of the costs of development versus the anticipated financial benefits of the new system
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Net present value (NPV)
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the present value of dollar benefits and costs for an investment such as a new system
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Payback period
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the point at which the increased cash flow (benefits) exactly pays off the costs of development and operation- sometimes called the breakeven point
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