Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
25 Cards in this Set
- Front
- Back
Systems analysis
|
the process of understanding and specifying in detail what the information system should do
|
|
Systems design
|
the process of specifying in detail how the many components of the information system should physically be implemented
|
|
Systems analyst
|
a business professional who uses analysis and design techniques to solve business problems using information technology
|
|
Information system
|
a collection of interrelated components that collect, process, store, and provide as output the information needed to complete business tasks
|
|
Subsystem
|
a system that is part of a larger system
|
|
Supersystem
|
a larger system that contains other systems
|
|
Functional decomposition
|
dividing a system into components based on subsystems that in turn are further divided into subsystems
|
|
System boundary
|
the separation between a system and its environment that inputs and outputs must cross
|
|
Automation boundary
|
the separation between the automated part of a system and the manual part of a system
|
|
Transaction processing system (TPS)
|
information systems that capture and record information about the transactions that affect the organization
|
|
Management information systems (MIS)
|
information systems that take the information captured by TPS and produce reports that management needs for planning and control
|
|
Executive information system (EIS)
|
information systems for executives to use for monitoring the competitive environment and for strategic planning
|
|
Decision support systems (DSS)
|
support systems that allow a user to explore the impact of available options or decisions
|
|
Communications support systems
|
support systems that allow employees to communicate with each other and with customers and suppliers
|
|
Office support systems
|
support systems that help employees create and share documents, including reports, proposals, and memos
|
|
Tools
|
software products used to develop analysis and design specifications and completed system components
|
|
Techniques
|
strategies for completing specific system development activities
|
|
Business process reengineering
|
a technique that seeks to alter the nature of the work done in a business function with the objective of radically improving performance
|
|
Strategic planning
|
a process during which executives try to answer questions about the company, such as where the business is now, where they want the business to be, and what they have to do to get there
|
|
Information systems strategic plan
|
the plan defining the technology and applications that the information systems function needs to support the organization’s strategic plan
|
|
Application architecture plan
|
a description of the integrated information systems that the organization needs to carry out its business transactions
|
|
Technology architecture plan
|
a description of the hardware, software, and communications networks required to implement planned information systems
|
|
Enterprise resource planning
|
a process in which an organization commits to using an integrated set of software packages for key information systems
|
|
Supply chain management (SCM)
|
a process that seamlessly integrates product development, product acquisition, manufacturing, and inventory management
|
|
Customer relationship management
|
processes that support marketing, sales, and service operations involving direct and indirect customer interaction
|