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11 Cards in this Set
- Front
- Back
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What is a strategic information system? How do they help a firm?
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--any IS that uses IT to help an organization
--competitive advantage |
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What are some of the most common competitive forces?
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--rivalry with competitors
--bargaining power or customers and suppliers --substitute products in market --new intrants |
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What are the five major competitive strategies?
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1, cost leadership
2, differentiation strategy 3, innovation strategy 4, growth strategy 5, alliance strategy |
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In addition to the five basic competitive strategies, what are some other key strategies implemented with information technology?
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1, lock in customers and suppliers
2, build in switching costs 3, erect barriers to entry 4, build strategic IT capabilities 5, investment in IT |
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What is a transaction database? What does it do for the firm?
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keeps track of daily transactions
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What are primary business processes?
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directly relates to manufacturing or delivering products
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What is reengineering?
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rethinking and redesigning to seek improvements
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What does it mean to be a customer-focused business?
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the business focuses on their loyalty, their needs, concerns, provides top-quality
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What is an agile company?
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ability to prosper
--many and individualized products, arbitrary lot sizes, short model lifetimes |
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What is a virtual company? What are some common strategies of virtual companies?
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uses IT to link with people, organizations, assets, ideas
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what are the two types of knowledge?
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explicit = data, documents
tacit = "how to" knowledge |
