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20 Cards in this Set
- Front
- Back
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is an IT system that supports supply chain management by automating the tracking of inventory and information among business processes and across companies
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Supply Chain Management
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uses information about customers to gain insights into their needs, wants, and behaviors in order to serve them better
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Customer Relationship Management
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intent is to capture that knowledge that is being held in the minds of employees and somehow write it down and document it so others can have access to it…theory is better than how they are in reality
•What is ERP? What are legacy systems? |
Knowledge Management
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a collection of integrated software for business management, accounting, finance, project management, SCM, e-collaboration, and a host of other business functions
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Enterprise Resource Planning
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Enterprise Resource planning Business functions?
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o Integrated Information
o One Suite of applications o Unified interface across the enterprise |
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much older technology, something that is a little bit difficult to use with new technology
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o Legacy Systems-
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refers to how the IT function is placed structurally within an organization and the organizations philosophical approach to the development, deployment, and use of IT
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IT culture
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your organization would create a department or IT function devoted exclusively to everything related to technology
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o Top-Down Silo
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goal is to maintain IT personnel within the IT department but matrix them across the other functions
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matrix
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many IT personnel are now located within the other functional units, although there is still usually a separate IT department or function
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o Fully Integrated Approach-
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are willing to take risk and have the potential to have huge market share
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o Early adopters
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is a wait and see organization
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o Late adopter
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oversees every aspect of an organizations information resource
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o Chief Information Officer (CIO)-
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oversees both the underlying IT infrastructure within an organization and the user-facing technologies
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o Chief Technology Officer (CTO)-
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responsible for the technical aspects of ensuring the security of information such as the development and use of firewalls, intranets, extranets, and anti-virus software
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o Chief Security Officer (CSO)-
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responsible for ensuring that information is used in a ethical way and that only the right people have access to certain types of information such as financial records, payroll, and health care
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o Chief Privacy Officer (CPO)-
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a collection of information that you organize and access according to the logical structure of that information
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o Database-
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uses a series of logically related 2D tables or files to store information in the form of a database
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o Relational Database
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a logical collection of information-gathered from many different operational databases-used to create business intelligence that supports business analysis activities and decision making tasks
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o Data Warehouse
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a subset of a data warehouse in which only a focused portion of the data warehouse information is kept
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o Datamart
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