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53 Cards in this Set

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Business intelligence systems
Info systems that process operational and other data to analyze past performance and to make predictions.

Project management
Problem solving
Deciding
Informing
BIS
Data requisition
Process of obtaining, cleaning, organizing, relating and cataloging source data.
1st step in BI process
Push publishing
Delivers business intelligence to users without any request from the users. Results are delivered according to a schedule or as result of an event.
2nd step in BI process
Pull publishing
Requires the user to request BI results.
2nd step of BI process
Data warehouse
A facility for managing an organization's BI data.

Obtains data, cleanse data, organize and relate data, catalog data.
Dirty data
Problematic data
B=gender
213=age
Granularity
The level of detail represented by the data.

Too coarse: too many attributes and data points
Too fine: not enough money
Fine / coarse
Curse of dimensionality
The more attributes there are, the heavier it is to build a model that fits the sample data, but it's worthless as a predictor.
Data mart
A collection of data, addresses the needs of a particular department.
Smaller than data warehouse
Reporting analysis
The process of sorting, grouping, summing, filtering and formatting structured data.
Goal: create info about past performance
Structured data
Data in rows and columns.
Ex. Tables, spreadsheets
Exception reports
Reports produced when something out of predefined bounds occurs.
Dow jones falls
Data mining
Application of statistical techniques to find patterns and relationships among data for classification and prediction.
Goal: classify and predict
Cluster analysis
Unsupervised data technique, statistical techniques identify groups of entities that have similar characteristics.
Find groups of similar customers from orders and demographic
Supervised data mining
Data miners develop a model prior to the analysis and apply statistical techniques to data to estimate parameters of the model
Cell phone usage= age x months of cell account
Dynamic reports
BI documents that are updated at the time of request. Requires access to database.
Sales report
Systems development
Systems analysis and design.

Hardware
Software
Data
Procedures
People
Changes in requirements
The bigger the system and longer the project, the more requirements change.
Brook's law
Adding more people to a late project makes a project later
System development life cycle
Used to develop information systems.
5 phase process:
System definition
Requirements analysis
Component design
Implementation
Maintenance
SDLC
System definition
Use managements statement of the system needs in order to begin to define the new system.
1st phase of SDLC
Organizational feasibility
Whether the new system fits within the organization's customs, culture, character or legal requirements
System analysts
IT professionals who understand business and technology.

Active in system development
Requirements analysis
Conduct user interviews
Evaluate existing systems
Determine web pages
Identify new app features
Consider security
Create data model
Consider 5 components
Implementation
Build system components
Conduct unit tests
Integrate components
Conduct tests
Convert to new systems
Test plan
Sequences of actions that users will take when using new system. Normal & incorrect
Beta testing
Process of allowing future system users to try out new system on their own
System conversion
Changing old system to new

4 ways: pilot, phased, parallel, plunge
4 Ps
Pilot installation
Implements entire system on a limited portion of the business
Parallel installation
Runs parallel with old system until new is fully operational
Patch
A group of files for high priority failures that can be applied to existing copies of a product
Service packs
Bundles of files of low priority problems
Pretexting
When someone deceives by pretending to be someone else to obtain personal data.
Phising
Obtaining unauthorized data that uses Pretexting via email
Spam
Email spoofing
Pretends to be legit company sending emails requesting data
Phishing
Drive by sniffers
Takes computers with wireless connections through an area and search for unprotected wireless networks.
Spyware adware
Hacking
Breaking into computers, servers or networks to steal data such as customer lists or inventory.
Denial of service
Human error in following procedures or a lack of procedures
Intrusion detection system
Computer program that senses when another computer is attempting to scan the disk to access computers.
Ids
Smart card
A plastic card similar to credit care, but has microchip to hold data.
Required to enter pin
Biometric authentication
Uses personal characteristics such as finger prints, facial features, and retinal scans.
Packet filtering firewall
Examines each part of a message and determines whether to let part pass by examining source address.
Encryption
Transforming clear text into coded
Malware
Viruses, worms, Trojan horses, spyware and adware.
Viruses
Comp program replicates itself
Trojan horse
Masquerade as useful programs or files
Worm
Virus that propagates using internet
Spyware
Programs installed without permission or knowledge
Adware
Watches user activity and produce pop ups
Key escrow
A control where a trusted party is given a copy of key used to encrypt data
Password management
Changing pw given, constantly, or making two
Security management
Log analysis, security testing and investigating and learning from security incidents.
Incident response and plan
Have a plan
Centralized reporting
Specific responses
Speed
Prep pays
Don't make it worse
Practice