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32 Cards in this Set

  • Front
  • Back
Most Americans fear speaking in front of other
What is American’s number one fear?
Embarrassing mistakes, Damaging career or reputation, forgetting, freezing, not being able to say anything at all, being dull or boring, looking nervous or petrified, and being stared at
Why do American’s fear speaking in front of others?
Remove uncertainty and replace with planned approach
What can you do to prevent these fears?
Preparation, Practice, and Presentation
What are the 3P’s of Oral Presentation?
Determining General Purpose
What is the first thing to consider when preparing?
Informing, Persuading, Motivating, and Entertaining
What are the four kinds of general purposes?
Understanding your audience
What is the second thing to consider when preparing?
Makeup of the group, Group’s knowledge base, and what do they wish to know
What are the three things to consider when understanding your audience?
Outlining the Presentation
What is the third thing to consider when preparing?
Form Main Ideas, Decide on Approach-direct/indirect, create agenda, and choose presentation style casual/formal
What are the four things to consider when outlining the presentation?
Use a visual that you have not previewed or rehearsed in advance, Apologize for a visual, wait until the last moment to check the equipment you will be using, talk to the visual (you should talk to the audience), and memorize your presentation, read your notes, pass out handouts or samples during your presentation, use rehearsed timings and overkill (slides, bullets, text, animation, etc.)
What do you not do when practicing and doing your presentation?
Widespread availability of computers and connections
What provides unprecedented opportunites to communicate and learn?
Cybercrime
term used broadly to describe criminal activity in which computers or networks are a tool, a target, or a place of criminal activity
Cyber ethics
refers to a code of safe and responsible behavior for the Internet community
Phishing, Identity theft, and child pornography
What are some examples of a cyber crime?
Cyper bullying-insults, threats, harassments, downloading music without permission, indulging in online gambling, securing access without permission or notice
What are examples of unethical behavior?
Unethical behavior
cannot be easily discovered or convicted
Depends on attitude, perceived importance, subjective norms, situational factiors and individual characteristics
Ethical behavior depends on
Speak informally and conversationally (extemporaneous), make eye contact with audience, project your voice, be aware of your body movement, avoid distracting mannerisms, make good use of colors, and be enthusiastic
What should you do during a presentation?
If you speak first, introduce your team members, following presenters should acknowledge the previous speakers, stay within the time limit your group has set for each section, avoid having one presenter making several appearances, and final presenter, solicit questions from audience
What are some general rules for presenting?
You
What is the most important visual aid?
Policy/procedure reports, Compliance reports, Progress Reports and Monitor/Control Reports
What are the four types of Informational Reports?
Provide management data and attention to detail, accuracy, and honesty
What do Monitor/Control reports do?
Corporate annual reports, strategic planning and annual budgets, and sales reports
What are three examples of Monitor/Control Reports?
Problem Solving and Proposals
What do Analytical Reports help with?
Recommendations based on research and analysis of alternatives, several alternatives=feasibility reports, entail justification=justification reports
What is problem solving reports made up of?
Most common for sales/marketing
What are proposals most common for?
Allow time to get acquainted, draw out silent partners, allow and encourage disagreements, avoid settling on quick and easy answers, avoid looking for the one right answer, work toward achieving consensus, and develop a work plan
What should you do during collaborative writing?
Cover, Title Fly, Title Page, Letter of Authorization, Letter of Acceptance, Operating Agreement, Table of Contents, and Abstract
What are the prefatory parts of a formal report?
Background and “Problem”, Scope/Limitations of the Report, Sources and Methods of Data Collection, and Organization of the Report
What is put into the introduction/abstract of a formal report?
Body-(Level One Headings), Conclusions and Recommendations, and references or works cited
What are the three other parts of the formal report?
Formal business reports are important documents, follow accepted formats, use appropriate graphics, and collaborative writing is becoming more common
What are other things you should know about formal reports?