Is 365

Front 1

Hardware:

Back 1

Physical, touchable pieces of machinery used to compute.

Front 2

Software:

Back 2

programs used to direct the operation of a computer

Front 3

Database:

Back 3

used to store data stored associated with the ES

Front 4

Operating system:

Back 4

software needed to execute operations from the applications on the hardware

Front 5

Custom applications:

Back 5

provide capabilities needed to complete specific tasks, i.e. Filing a customer order

Front 6

Packaged applications:

Back 6

generic software that can be used by many companies

Front 7

SAP:

Back 7

(Systems Applications and Products in data processing) A company that develops software which allows businesses to track customer and business interactions.

Front 8

Three-tier client-server:

Back 8

architecture of the ES that deals with (1) how you interact with the application (2) what the application allows you to do (3) where the application stores your work.

Front 9

Application layer:

Back 9

supports the user interface

Front 10

Data layer:

Back 10

stores database applications and data deals with server and backend

Front 11

Presentation layer:

Back 11

business logic; deals with client and server

Front 12

Service-oriented architecture:

Back 12

a flexible set of design rules used during system design

Front 13

Enterprise resource planning systems (ERP):

Back 13

SAP was the first company to create a global ERP; these are the world’s largest and most complex Enterprise Systems. Focus primarily on the internal operations of an organization and they integrate functional and cross-functional business processes.

Front 14

Mashup:

Back 14

combines data, presentation or functionality from different sources. Rely on Web services to send and receive data between and among ES. Execute newer and more specific processes than a standard ES.

Front 15

Composite applications:

Back 15

rely on Web services to send and receive data between and among ES. Execute newer and more specific processes than a standard ES.

Front 16

Supply chain management (SCM):

Back 16

connected ES which connects a company’s ERP system to those of its suppliers

Front 17

Supplier relationship management (SRM):

Back 17

connected ES which connects a company’s ERP system to those of its suppliers.

Front 18

Customer relationship management (CRM):

Back 18

connect a company’s ERP system to those of its customers, provides companies with capabilities to manage marketing, sales, and service for the client.

Front 19

Product life cycle management (PLM):

Back 19

system that helps companies administer the processes of research, design, and product management.

Front 20

Application suite:

Back 20

suite vendors provide fairly comprehensive collections of applications that offer an enormous amount of functionality and cover most of the standard business processes in a company.

Front 21

Best of breed:

Back 21

applications that are typically isolated to one process or part of a process and have evolved from departmental applications.

Front 22

Niche applications:

Back 22

applications that are geared to a specific niche

Front 23

Independent software vendors (ISVs):

Back 23

offer highly specialized niche applications for various industries and functions.

Front 24

Organizational data:

Back 24

used to define the organizational structure of the business, rarely change over time.

Front 25

Master data:

Back 25

define the key entities with whom an organization interacts, such as customers and suppliers.

Front 26

Transaction data:

Back 26

reflects the day-to-day activities of the organization.

Front 27

Scalability:

Back 27

a concept related to the number of users or the volume of operations that a given hardware/software combination can manage.