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39 Cards in this Set

  • Front
  • Back
speech community
a group of people who share a common language
Sapir-Whorf hypothesis
a theory starting that language shapes how people think and perceive
the direct explicit meaning of a word found in a dictionary
the feeling or evaluations we personally associate with a word
coordinated management of meaning
theory explain how people come to agree on the rules of meaning in an interaction
culture in which messages are expected to be direct specific and detailed
culture in which messages are indirect general and ambiguous
high power-distance culture
culture in which power is distributed unequally
low power-distance cultures
culture in which power is distributed equally
communication accommodation theory
theory explaining how people adjust their language patterns to accommodate their partners during communication
adapting to the language style of our partner
consciously speaking in a lanuage style diff. from that of our partner
the system of belifes values and attitudes shared by a particular segment of a population
culture shock
psychological discomfort of adjusting to a new cultural situation
intercultural communication
interactions that occur between people whose cultures are so diff. that the communication between them is altered
individualistic culture
the extent to which people in a culture are integrated into groups
collectivist culture.
a culture that emphasizes community collaborations shared interests harmony the public good and avoiding embarrassment
low uncertainty-avoidance culture
a cluture characterized as being accepting and having a low need to control unpredictable people telationships or events
high uncertainty-avoidance
a culture characterized as having a low tolerance for and high need to control
masculine culture
a culture in which people expacted to adhere to traditional sex roles
feminine culture
people regardless of sex are expected to assume a variety of roles based on the circumstances and their own choices
selfish interests in ones own needs to the exclusion of everything else
intercultural empathy
imaginartively placing yourself in another persons cultural world to attempt to experience what he or she is experiencing
listening process
receiving constructing meaning form and responing to spoken and or nonverbal messages
types of listening
critical evaluative
disclosure-privacy dialectic
tension between sharing personal info and keeping personal info confidential
communication management theory
thory that provides a frame work for understanding the decisions making processes people use to manage disclosure and privacy
Why is reciprocity important for developing relationships
it is the mutual exchange of helps build trust
characteristics of intimate relationships
warmth and affection
self disclosure
shared symbols and rituals
they are meaningful .
couples who maintain a traditional ideology about their long term relationships are interdependent and engage in conflict
couples who share and ideology whose values differ from traditional ones are interdependent and engage in conflict
couples who share traditional ideology but are independent and avoid conflict
appreciative listening
that focuses on the enjoyment of what is being said
discriminative listening
listening that focuses on gaining and accurate understand of the message
comprehensive listening
focuses on learning and remembering info
critical evaluative listening
focuses on being able to judge or evaluate the inf heard
empathic listening
focses on understand the feelings of the others
What are the five areas that make up the listening process
critically evaluation