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15 Cards in this Set
- Front
- Back
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Industrial org psych is
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The branch of psychology that deals with the workplace
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I/O psychologists work to ?
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Increase an organizations efficiency and functionality by improving the performance and wellbeing of the people in the organization.
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Walter dill scott
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Was the first person to apply psych principles to business
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Dill Scott applied psych principles to business through?
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Advertising
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What other I/O principles did Dillard Scott apply to which area and in what way?
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To the military. He implement psychological testing to aid w/personnel selction
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Henry Landsberger coined which term?
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The hawthorn effect
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What was the Hawthorne effect coined by Henry Landberger?
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He analyzed old data that was collected in the late 20's in order to increase workier productivity at Hawthorne Works.
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What did Henry Landberger find as he analyzed old data in order to increase worker productivity at Hawthorne Works and what were the findings and explanation?
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Anything they did increased productivity; He pstualted that this was bc people's performance changes when being observed, social facilitation.
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Muzafer Sherif and his famous study?
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The Robbers Cave experiments.
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What was the basis for Sherif's Robbers Cave experiments
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2 groups of 12 year old boys at camp. There were 3 phases of group dynamics.
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Name the three phases of group dynamics as explained by Sherif in his Robber's Cave Experiment.
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1. In group phase, people bonded w/own group; 2. friction phase where the two groups were competitive; 3. integration phase in which the 2 teams had to work together toward a common goal that neither goal could accomplish alone.
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What did Sherif's experiment revewal?
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How easily in and out groups can form and the strategies for conflict resolution.
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Sociotechnical systems
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Method of work design that acknowleges the interaction btw people and technology in the workplace.
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Sunk cost
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expense that has been incurred and cannot be recovered.
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What is the best strategy in decision making related to sunk costs?
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To ignore these bc the money that has already been spent is irrelevant to the future.
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