• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/60

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

60 Cards in this Set

  • Front
  • Back

First-line managers

Manage the work of non-managerial individuals who are directly involved with the production or creation of the organization's products.

Middle managers

All managers between the forst-line level and the top level of the organization.

Top managers

Responsible for making organization-wide decisions and establishing for plans and goals that affect the entire organization.

Manager

Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals.

Manager

Changing nature of organizations and work has blurred the clear lines of distinction between managers and non-managerial employees.

Management

The process of coordinating work activities so that they are completed efficiently and effectively with and through other people.

Process

Represents ongoing functions or primary activities engaged in by managers.

Coordinating

Distinguishes a managerial position from a non-managerial one.

Efficiency

Getting the most output from the least amount of inputs.

Effectiveness

Completing activities so that organizational goals are attained.


attained.


attained.

Management Process

Set of ongoing decisions and work activities in which managers engage as they plan, organize, lead, and control.

Management Process

Managerial activities are usually done in a continuous manner.

Planning

Defining goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities.

Organizing

Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are made.

Leading

Directing and motivating all involved parties and dealing with employee behavior issues.

Controlling

Monitoring activities to ensure that they are going as planned.

Interpersonal

Involve people and duties that are ceremonial and symbolic in nature.

Informational

Receiving, collecting, and disseminating information

Decisional

Revolve around making choices

Management Roles

Specific categories of managerial behavior.

Management roles

Emphasis that managers give to the various roles seems to change with their organizational level.

Technical

Knowledge of and proficiency in a certain specialized field.

Human

Ability to work well with other people both individually and in group.

Conceptual

Ability to think and to conceptualize about abstract and complex situations.

Conceptual

See the organization as a whole.

Conceptual

Understand the relationships among subunits.

Conceptual

Visualize how the organization fits into its broader environment.

Analysis

Breaking things apart

Synthesis

Putting things together

System

A set of interrelated and interdependent parts arranged in a manner that produces a unified whole.

System

Provides a more general and broader picture of what managers do the an the other perspectives provide.

Closed System

Not influenced by and do not interact with their environment.

Open-System

Dramatically interact with their environment.

Organizations

Take in inputs from their environments.

Organizations

Transform or process inputs into outputs.

Organizations

Outputs are distributed to the environment.

Inputs

Raw materials


Human resources


Capital


Technology


Information

Transformation

Employee's work activities


Management activities


Technology and operations methods

Outputs

Products and services


Financial results


Information Human results

Managing Systems

Managers must coordinate various work activities.

Managing Systems

Decisions and actions taken in one organizational area will affect other areas and vice versa.

Contingency perspective

Different ways of managing are required in different organizations and different circumstances.

Organization size

The number of people in an organization is a major influence on what managers do.

Routineness of Task Technology

To achieve its purpose an organization uses technology, that is, engages in the process of transforming inputs into outputs.

Environmental Uncertainty

The degree of uncertainty caused by political, technical, sociocultural, and economic changes influences the management process.

Individual Differences

Individuals differ I'm terms of their desire for growth, autonomy, tolerance of ambiguity, and expectations.

Organization

A deliberate arrangement of people to accomplish some specific purpose.

Universality Management

Management is needed in all types and sizes of organizations at all organizational levels on all work areas.

Universality of Management

Management functions must be performed in all organizations.

The reality of work

Most people have some managerial responsibilities; most people work for a manager

Interpersonal Figurehead

Symbolic figurehead; obliged to perform a number of routine duties of a legal or social nature; greeting visitors and signing legal documents.

Leader

Responsible for the motivation and activations of subordinates; performing virtually all activities that involve subordinates.

Liaison

Maintains self-developed network of outside contacts and informers who provide favors and information; acknowledging mail; doing external board work.

Informational Monitor

Seeks and receives wide variety of internal and external information to develop through understanding of organization and environment.; reading periodical reports.

Disseminator

Transmits information received from outsiders or from subordinates to members of the organization; holding information meetings.

Spokesperson

Transmits information to outsiders on organization's plan. Holding board meetings

Decisional Entrepreneur

Searches organization and its environment for opportunities.

Disturbance handler

Responsible for corrective action when organization faces important unexpected disturbances.

Resource allocator

Responsible for the allocation of organizational resources of all kinds., scheduling and requesting authorization.

Negotiator

Responsible for representing the organization at major negotiations.