Introduction To Hospitality - Chapter 13

Front 1

What is gaming entertainment? What does it include?

Back 1

445 casinos in 11 states

Commercial and Native American casinos

Card rooms

Charitable games

Lottery-operated games

Wagering on greyhound and horse races

Front 2

Approximately $______ is wagered or bet every year on games or races.

Back 2

$70 billion

Front 3

What is a "handle?"

Back 3

A handle is the total amount of all bets by the consumer.

Front 4

What is a "win?"

Back 4

A win is the net amount of spending by the consumer

Front 5

What is the difference between gambling and gaming?

Back 5

Gambling is playing a game of risk for the thrill of the action and the chance of making money. Gaming entertainment refers to:

- casino gaming business and all its aspects, including hotel operations, entertainment offerings, retail shopping, recreational activities, and other types of operations in addition to wagering on the gaming floor.

Front 6

Describe gaming entertainment.

Back 6

Gaming entertainment is the business of hospitality and entertainment with a core strength in casino gaming, also known as the global hospitality - gaming - entertainment market.

Front 7

What does gaming entertainment provide?

Back 7

Casino and games of risk (gambling)

High-quality food and beverage

Hotel rooms

Live performances

Theme park, theme rides, and museums

Land-based and riverboats

Front 8

Who is the guest?

Back 8

Increasing acceptance by all consumers

32% of U.S. households gamble in casinos

Younger players

White-collar jobs

Wants total entertainment experience

Front 9

What is the history of gaming?

Back 9

Precise origin unknown

Ancient games of chance can be documented in China and Rome

17th century casino-style gaming clubs existed in England, Italy, and Central Europe

The Bellevue opened August 10, 1901

Front 10

Why is Las Vegas important to the gaming industry?

Back 10

Mobster Mugsy Siegel influence

Gambling legalized in 1931

From 1940 - 1978, Las Vegas monopolized gaming without hotel rooms or other forms of entertainment

Gaming Control Board and Nevada Gaming Commission created

Front 11

When did gambling move to New Jersey?

Back 11

Gambling legalized in NJ in 1976

Looked at gambling to invest capital, create jobs, pay taxes, and attract tourists

Casino Control Act funded Casino Control Commission

Front 12

What about Atlantic City? Who was important in its development?

Back 12

Donald Trump's role in Atlantic City casino industry

Pennsylvania Slot Law

Pennsylvania State Gambling Commission

Front 13

How did Native American gambling get started?

Back 13

In 1987, the Supreme Court determined if a state has gaming, so can Native Americans

11% of all winnings are from Native American casinos

Indian Gaming Regulatory Act (IGRA):

- provides framework for games

- defines different classes of gaming

Front 14

Who are the Big Four Key Players in gaming?

Back 14

Caesar's Entertainment, Inc.

MGM Grand, Inc.

Harrah's Entertainment, Inc.

Mandalay Resort Group

Front 15

is What are "social gamblers?"

Back 15

Customers who play a game of risk as a form of entertainment and social activity, combining gambling with many other activities during their visit.

Front 16

What makes the food offered by gaming special?

Back 16

Gaming entertainment is one of the last hospitality concepts to support the full-service, table-side gourmet restaurant, in addition to the lavish buffet offerings that many casino locations offer.

Front 17

Describe some of the foodservice concepts offered by gaming.

Back 17

Signature restaurants featuring famous chefs, to ethic offerings, to quick-service, franchised outlets.

Front 18

In lodging, gaming offers many amenities such as...

Back 18

Full-service hotels, including rooms, food and beverage, convention services, banquet facilities, health spas, recreation, and other typical hotel amenities.

Front 19

What is a dockside casino?

Back 19

A casino on a barge that is moored in water and therefore, does not cruise.

Front 20

What is meant by "cruises to nowhere?"

Back 20

Cruises where gaming and entertainment on board the ship are the main attraction.

Front 21

What is the percentage of U.S. households that gamble in casinos?

Back 21

25% or 54.1 million U.S. households

Front 22

How many visits do U.S. households make to casinos?

Back 22

319 million visits

Front 23

What is the profile of a typical gaming entertainment guest?

Back 23

Casino players tend to have higher levels of income and education; more likely to hold white-collar jobs; younger and want the total entertainment experience

Front 24

Two decades ago, gambling was permitted in only ________ states. Today, only two states, ______________ and _______________, do not permit some form of gambling.

Back 24

Two (2); Hawaii and Utah

Front 25

What did Romans bet on?

Back 25

Romans would bet on chariot races, cockfights, and on dice throwing. Gambling was banned except during the winter festival of Saturnalia.

Front 26

Why is Italy credited with the first gambling establishment in history?

Back 26

In 1626 in Venice, Italy a public gambling house was legalized for the first time.

Front 27

What was the second gaming house to be legalized?

Back 27

In 1748 in Baden Baden, Germany opened a gaming house and it is still open today.

Front 28

When did organized gaming casinos start to develop?

Back 28

In the first half of the nineteenth century

Front 29

What is the most favorite vacation destination in the U.S. after Disney World?

Back 29

Las Vegas

Front 30

Who is Benjamin Hymen Siegelbaum?

Back 30

Bugsy Siegel, born February 28, 1906 in Brooklyn, NY.

Front 31

Why did Bugsy leave NY?

Back 31

After being one of the four men responsible for executing Joe "the Boss" Masseria, several years later he was sent west to develop rackets.

Front 32

What were some of the affairs Bugsy was involved in?

Back 32

Gambling dens and ships, narcotics smuggling, blackmail, and other questionable operations; developing a nationwide bookmakers' wire service; built the Flamingo Hotel and Casino in Las Vegas costing $6 million

Front 33

Why was Bugsy murdered?

Back 33

Bugsy skimmed profits from his rackets to make up losses from building the Flamingo hotel and his Eastern bosses had him killed for it.

Front 34

In 1970, what was the state of Atlantic City?

Back 34

impoverished; high amounts of crime and poverty

Front 35

Who authorized gambling in New Jersey?

Back 35

In 1976, New Jersey voters voted to approve gambling in Atlantic City; the Casino Control Act legalized gambling for the entire state of New Jersey.

Front 36

What created the Casino Control Commission?

Back 36

The Casino Control Act created the Casino Control Commission to ensure the success and integrity of the Atlantic City casino industry, but also to revitalize the city's economic future.

Front 37

How and why did Iowa legalize gambling?

Back 37

Iowa wanted similar benefits for its state that New Jersey had but without having land-based casinos, so it legalized gambling 13 years later, but only for riverboat casinos.

Front 38

Which five state quickly legalized gambling after Iowa?

Back 38

Illinois, Mississippi, Louisiana, Missouri, and Indiana

Front 39

Which gaming entertainment giant controls half of the Las Vegas strip?

Back 39

MGM Mirage

Front 40

What is the Indian Gaming Regulatory Act of 1988 (IGRA)?

Back 40

The IGRA provides a framework for gaming at Native American casinos to protect Native Americans and the general public.

Front 41

What are the three objectives of the IGRA?

Back 41

1. provide a statutory basis for the operation of gaming by Native American tribes as a means of promoting tribal economic development, self-sufficiency, and strong tribal governments;

2. provide a statutory basis for the regulation of gaming by a Native American tribe adequate to shield it from organized crime and other corrupting forces;

3. establish an independent regulatory authority, the National Indian Gaming Commission (NIGC), for governing gaming activity on Native American lands.

Front 42

What are the three different kinds, or classes, of Native American gaming activities?

Back 42

1. Class 1 gaming - social games played solely for prizes of minimum value or traditional forms of Native American gaming;

2. Class 2 gaming - bingo, games similar to bingo, and card games explicitly authorized by laws of the state;

3. Class 3 gaming - all forms of gaming that are neither Class 1 or Class 2

Front 43

What is the fastest growing sector of casino gaming in the U.S.?

Back 43

Native American gaming - 354 gaming facilities on reservation lands in 28 states

Front 44

Why is the gaming/entertainment industry growing so rapidly?

Back 44

Supply is starting to meet demand. Historically, there have not been enough opportunities for gaming. Now that more states are permitting gaming, more wagering opportunities exist. People like to wager!

Front 45

What are some benefits of gaming?

Back 45

revitalizing economies through new capital investment, job creation, new tax revenue, and increased tourism

Front 46

How much are typical gaming taxes?

Back 46

6.25 to 20 percent of gaming revenues

Front 47

Which gaming entertainment company operates the world's largest hotel/casino?

Back 47

MGM Mirage - MGM Grand Hotel; more than 5000 rooms

Front 48

What two companies have joined to become the largest casino operator in the world?

Back 48

Harrah's and Caesar's Entertainment

Front 49

Where did Harrah's originate?

Back 49

In Reno, Nevada in the 1930's

Front 50

What are common career opportunities in the gaming entertainment industry?

Back 50

Five initial career tracks are: hotel operations, food and beverage operations, casino operations, retail operations, and entertainment operations.

Front 51

What is different in hotel operations in the gaming entertainment industry from the full-service hotel industry?

Back 51

The food and beverage can be a division of its own and not part of hotel operations. Rooms and guest services offers hospitality management students the most opportunities.