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42 Cards in this Set
- Front
- Back
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Stipulates that patient and family complaint systems must be in place and made available for use as part of a continuous quality improvement program.
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(JCAHO) Joint Commission on Accreditation of Healthcare Organization
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People such as patients, families, physicians.
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Outside customers
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People cuch as coworkers and radiologists.
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Inside customers
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Points at which patients form perceptions about the quality of service being given.
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Moments of truth
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Tools of listening and empathizing.
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Conflict resolution
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Tells other people we respect what they have to say and that we are here to help if we can.
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Effective listening
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Understanding and accepting the other person's position without necessarily agreeing or disagreeing.
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Empathy
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Freedom from restraint or influence.
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Emancipation
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Learners become aware of the forces that have created the circumstances of their lives and take action to change them.
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Emancipatory learning
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The use of morality and virtues, making wise judgements about aspects of one's life, and recognizing the impact these judgements will have on others.
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Critical thinking
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Being able to balance compassion with realism. Heart and mind.
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Humane
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Finding evidence in unclear and confusing situations.
Alert to the consequences and being able to defend your postion. |
Analytical
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Recognize reality.
Descern what is factual and true from what is opinion and misinformation. |
Rational
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Dealing with diversity while remaining true to one's values.
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Open-mindedness
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Gather evidence, test idease, and work through tough problems and complex questions.
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Systematic
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Seed knowledge from many sources.
Gather info and use it wisely. |
Inquisitive
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Characteristics of a critical thinker.
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Humane
Analytical Rational Open-minded Systematic Inquisitive |
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Religious training, attitudes of society, cultural traditions, and the teaching of our parents-schoolteachers.
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Background beliefs
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Occurs when biased or false info is stated as fact.
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Faulty reasoning
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A natural cohesiveness in a social group. All members follow a predetermined set of acceptable behaviors.
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Herd intinct
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Being comfortable because they think they have the consensus and support of a group.
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Frozen mind-set
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Issues they feel strongly about and will defend vigorously. Sometimes logic is abandoned.
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Emotional baggage
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Take a humble approach and be open to learning.
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Humility
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Three aspects of physical science that helped pave the way to the discovery of x-rays.
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Electricity
Vacuums Image-recording materials |
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Produced the first recognized vacuum.
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Torricelli
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One of the first to study electricity and magnetism.
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Gilbert
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Conducted several experiments with cathode rays, streams of electrons emitted from the surface of a cathode.
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Hittorf
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Produced a film with a gelatin siver bromide emulsion that has remained the basic componenet for film.
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Maddox
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Produced and patented roll-paper film.
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Eastman
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Discovered x-rays while working with the Crookes tube.
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William Roentgen
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Details of xray discovery.
when? where? how? |
November 8, 1895
Wurzburg University He saw a piece of barium platinocyanide glowing after he charged the tube. |
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What reward did Roetngen receive?
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The first Nobel Prize in Physics in 1901.
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A procedure using x-rays to image inner parts of the body in movement and motion.
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Fluoroscopy
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The property of certain elements to spontaneously emit rays or subatomic particles from matter.
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Radioactivity
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Three involved in the discovery of radioactivity.
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Marie Curie
Henri Becquerel Andre Becquerel |
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What three things did Marie Curie do?
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1) radioactivity
2)purified radium 3) made x-ray mobile in WWI |
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The process of making cross-sectional imaging with high frequency sound waves.
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Sonography
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A method of creating a radiographic cross-set- electronically created image with a very small beam of radiation.
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CT- Computed Tomography
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Cross- sectional 3D image using magnetic fields and radiowaves.
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MRI- Magnetic Resonance Imaging
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The branch of radiology using radioactive materials for medical diagnosis and treatment.
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Nuclear medicine
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A chamber that made it possible to accelerate particles to high speeds for use as projectiles.
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Cyclotron
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Man-made fibers with the unique characterisic of allowing light to turn a curve.
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Fiber optics
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