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17 Cards in this Set
- Front
- Back
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Value of the patients needs |
Take them into consideration |
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Attentiveness |
Listening |
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Acknowledge the patients message |
Asking for more information |
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Empathizing |
Active listeing. Put yourself in their shoes |
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Sympathy |
Feeling sorry for someone |
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Metacognition |
Thinking about thinking |
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Empathys 1st stage |
Cognitive allows us to get into that others persons situation Ex "How would I feel if..." |
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Empathys 2nd stage |
Crossing over is significant because it allows us to perceive the other persons feelings and thoughts |
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Empathys 3rd stage |
Coming back allows us to return to our own reality enabling us to bond with others |
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Verbal Communication |
Uses messages conveyed orally from sender to receiver |
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Analytical Listening |
This is used for arranging information given by the patient in categories or hierarchies |
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Directed Listening |
This is used to gain access to patients answers to specific questions |
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Exploratory Listening |
This is used when a persons own interest in the subject is being discussed |
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Appreciative Listening |
This is used for esthetic pleasure. Ex. Music |
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Attentive Listening |
This is used to get general information to see the overall picture |
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Courteous Listening |
This is used when the listener feel obligated to recieve information even if it is not relevant to the treatment session |
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Passive Listening |
This is used when being attentive to a conversation by simply overhearing it |
