Into To Comm Final

Front 1

organizational communication is a two fold area of study. What are the two?

Back 1

1. it studies the ways that communication is used within orgaziations.
2. studies the ways that communcaiton is organizing.

Front 2

James taylor says that communication....

Back 2

communication is fundamentally a process of organizing: of organizing meanings, organizing people, organizing interactions.

Front 3

speech act theory shows us that...

Back 3

when we are speaking we are acting.

Front 4

texts are..

Back 4

products of communication and communication processes.

Front 5

narrative

Back 5

establishes not just reasons for action, but also the identities of people, including [the identity of] the organization itself”

Front 6

taylor says we need to see human communication on two levels

Back 6

1. everyday conversation
2. metacoversation, from which the identity of the organization to which people belong is constructed.

Front 7

sttucture

Back 7

the rules and resources that members use to create and maintain a system

Front 8

structuration

Back 8

the process by which systems (like organizations) are produced and reproduced through members’ uses of rules and resources

Front 9

an important element of structuration is the ...... of individuals

Back 9

interaction

Front 10

It is through interaction that..

Back 10

individuals create and modify the rules underlying their relationships

Front 11

.... is a fundamental element or process of all organizations

Back 11

change

Front 12

MUMBY three types of cultures

Back 12

organizational cultures, family cultures and relationship cultures

Front 13

cultures

Back 13

when a group of communicatiors have developed patter of interaction over time.

Front 14

structuration

Back 14

human actions and interactions produce and reproduce social systems

Front 15

ideology

Back 15

production and maintence of power structure

Front 16

organizational structure is both

Back 16

of and for members social practices

Front 17

myth of rationality

Back 17

the belief that all organizational decisions are rooted in objective assessments and rational goals

Front 18

ideology has to do with the

Back 18

production and domination of consciusness (subjectivity)

Front 19

idology will do all of the following...

Back 19

1. represent one sub groups unterests as universal

2. explains away or transmutes contradictions

3. makes the produced character of reality appear natural

4. create social control by making everyone see the dominant groups interest as their own (hegermony)

Front 20

story of IBM guy, can be analyzed in terms of ideology

1.

Back 20

it represents sectional interests as universal (importance of following the rules)

Front 21

2.

Back 21

it denies and transforms a contradiction (it claims that no one is above the rules, but the chairman’s actions are exceptional because he is not really subject to the rules; similarly it shows Watson as both regular guy and legendary hero at the same time)

Front 22

3.

Back 22

it engages in reification by way of being endlessly repeated and retold so that the events in the story become taken for granted by members of the culture

Front 23

4.

Back 23

it serves a hegemonic or control function by teaching people to enforce the rules from the bottom up (the workers to take on the values that benefit the bosses)

Front 24

all naratives are...

Back 24

potentially transformative, they can be altered and made into counter-narratives to resist the organizational power structure.