Interpersonal Exam 2 Continued

Front 1

consistently communicating in ways that meet three criteria: appropriateness, effectiveness, and ethics.

Back 1

interpersonal communication competence

Front 2

repeatable goal-directed behaviors and behavioral patterns that you routinely practice in your interpersonal encounters and relationships

Back 2

communication skills

Front 3

the degree to which your communication matches situational, relational, and cultural expectations regarding how people should communicate

Back 3

appropriateness

Front 4

highly sensitive to appropriateness and adapt their communication accordingly

Back 4

high self monitors

Front 5

not sensitive to appropriateness communicate in the same way regardless of the context of the situation

Back 5

low self monitors

Front 6

the ability to use communication to accomplish interpersonal goals

Back 6

effectiveness

Front 7

what others to perceive you as a certain kind of person

Back 7

self presentation

Front 8

practical things you want to achieve in a situation

Back 8

instrumental goals

Front 9

relationships you want to cultivate

Back 9

relational goals

Front 10

communication decisions driven by a moral code

Back 10

ethics

Front 11

directly convey what you think and feel so others know exactly what you think and feel. ex. " you do not have the work done? We are on a strict dead line! I should not have trusted you.

Back 11

expressive messages

Front 12

emphasize the achievement of instrumental goals in a situation;ex. as the leader of this group, people trust and depend on me. You promised you would have the work done, so get it done!

Back 12

conventional messages

Front 13

attempt to balance appropriateness and effectiveness

Back 13

rhetorical messages

Front 14

whereby people share personal information more openly and directly during online interactions, is the norm

Back 14

online disinhibition

Front 15

inappropriately aggressive messages that people typically wouldn't convey face to face

Back 15

flaming

Front 16

the ability to communicate appropriately, effectively, and ethically with people from diverse backgrounds

Back 16

intercultural competence

Front 17

you demonstrate, acceptance, and respect toward other culture beliefs, values, and customs

Back 17

world mindedness

Front 18

the belief that one's one cultural beliefs attitudes, values, and practices are superior to those of others.

Back 18

ethnocentrism

Front 19

the fact that other peoples behaviors have multiple and complicated causes.

Back 19

attributional complexity

Front 20

fear or anxiety associated with real or anticipated communication with another person or persons

Back 20

communication apprehension

Front 21

mental maps that describe exactly how communication encounters will unfold- prior to interacting in the situation or with the person or types of people who cause your apprehension

Back 21

plan actions

Front 22

the tendency to be timid and reserved and to talk less when in the presence of others. third most common psychological problems

Back 22

shyness

Front 23

defined as feelings of social isolation and lack of companionship. perceived by others as poor communicators

Back 23

loneliness

Front 24

incompetent messages delivered in response to suggestions, criticism, or perceived slights.

Back 24

defensive communication

Front 25

dismisses suggestions for improvement or constructive criticism, refuses to consider other views, continues to believe their view is acceptable ex. i am who i am.. deal with it

Back 25

dogmatic messages

Front 26

speaker suggests that they possess special knowledge, ability, or status far beyond that of the other individual ex. this is my research area and i have more knowledge than you

Back 26

superiority messages

Front 27

person implies that the suggestion or criticism being offered is irrelevant, uninteresting, or unimportant ex. how is this important to me, how will i use this information

Back 27

indifference messages.

Front 28

a person seeks to squelch criticism by controlling the other individual or the encounter ex. who do you think you are talking to

Back 28

control messages

Front 29

transaction between people who perceive incompatible goals, scarce resources, or interference in achieving their objectives

Back 29

conflict

Front 30

suddenly erupt heated and emotional

Back 30

blow up

Front 31

calmly and rationally discuss

Back 31

civil

Front 32

predictable and repeated pattern

Back 32

deja vu

Front 33

not discussed/recognized by participants

Back 33

indirect

Front 34

playful in intent

Back 34

mock

Front 35

exchanges of hostile sarcasm; communicating negatively and then leaving/shutting down

Back 35

sarcastic sniping

Front 36

one partners silence over two or more encounters

Back 36

silent treatment

Front 37

bring up unrelated information from the past to hurt the other.

Back 37

kitchen sinking

Front 38

the ability to influence or control other people and evens

Back 38

power

Front 39

includes material things such as money, property and food ex. asking parents for money, oprah, warren buffet

Back 39

resource currency

Front 40

comprises special skills or knowledge. ex. professors or doctors

Back 40

expertise currency

Front 41

involves links with influential others such as friends, family, and acquaintances

Back 41

social network currency

Front 42

consists of personal characteristics such as beauty, intelligence, charm, communication skill, and sense of humor

Back 42

personal currency

Front 43

when you share a close bond with someone that no one else shares

Back 43

intimacy currency

Front 44

power separation of people according to social and professional status is viewed as normal and desirable

Back 44

high power distance culture

Front 45

people in high status positions strive to minimize the differences between themselves and people of lower status

Back 45

low power distance

Front 46

occurs when you ignore or age ambiguously about the situation

Back 46

avoidance

Front 47

involves avoiding conflict by joking or changing topic

Back 47

skirting

Front 48

communicating in a negative fashion and then abandoning the situation or shutting down

Back 48

sniping

Front 49

our repressed annoyance grows as a mental list against our partner accumulates

Back 49

cumulative annoyance

Front 50

the perception that a conflict exists when it really does not

Back 50

psuedo conflict

Front 51

occurs when a person abandons their goals and bends to the desires of the other person; more likely to occur when a power disadvantage exists. love also plays a part.

Back 51

accomodation

Front 52

involves confronting others and pursuing your own goals to the exclusion of others goals and needs

Back 52

competition

Front 53

anger and frustration lead sto declaration that a relationship is over

Back 53

sudden death statements

Front 54

revealing of messages that are honest in content, but kept hidden to protect feelings

Back 54

dirty secrets

Front 55

treats conflicts as a mutual problem solving challenge

Back 55

collaboration

Front 56

the sudden withdrawal of one person from the encounter

Back 56

separation

Front 57

one person gets their way by influencing the other to abandon goals; "win-lose"

Back 57

domination

Front 58

each party changes goals to make them compatible

Back 58

compromise